2023年07月 Salesforce Integration-Architect実際の問題とブレーン問題集
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Salesforce Integration-Architect 認定は、Salesforce エコシステムで最も求められている認定資格の一つです。この認定は、Salesforce と他のシステム間で複雑な統合を設計・実装する能力を評価するよう設計されています。Salesforce 認定統合アーキテクトとして、スケーラブルで効率的かつ安全なソリューションを設計・実装し、Salesforce を他のシステムと統合することができます。
質問 # 23
A large enterprise customer operating in a high regulated industry is planning to implement Salesforce for customer facing associates in both Sales and Service, and back office staff. The business processes that Salesforce supports are critical to the business.
Salesforce will be integrated to multiple back office systems to provide a single interface for associates. Reliability and monitoring of these integrations is required as associates support customers.
Which integration solution should the architect consider when planning the implementation?
- A. Decouple back office system callouts into separate distinct services that have inbuilt error logging and monitoring frameworks.
- B. Leverage Middleware for all back office system integrations ensuring real time alerting, monitoring and reporting capabilities.
- C. Architect Services in back office systems to support callouts from Salesforce and build reliability, monitoring and reporting capabilities.
- D. Build a custom integration gateway to support back office system integrations and ensure reliability and monitoring capabilities.
正解：B
質問 # 24
A developer has been tasked by the integration architect to build a solution based on the Streaming API. The developer has done some research and has found there are different implementations of the events in Salesforce (Push Topic Events, Change Data Capture, Generic Streaming, Platform Events), but is unsure of to proceed with the implementation.The developer asks the system architect for some guidance.
What should the architect consider when making the recommendation?
- A. Change Data Capture can be published from Apex.
- B. Push Topic Event can define a custom payload.
- C. Apex triggers can subscribe to Generic Events.
- D. Change Data Capture does not have record access support.
正解：D
質問 # 25
Universal Containers (UC) is a global financial company. UC support agents would like to open bank accounts on the spot for a customer who is inquiring ab UC products.
During opening the bank account process, the agents execute credit checks for the customers through external agencies. At a given time, up to 30 concurrent rewill be using the service for performing credit checks for customers.
What error handling mechanisms should be built to display an error to the agent when the credit verification process failed?
- A. Handle integration errors in the middleware in case the verification process is down, thenthe middleware should retry processing the request multiple times.
- B. In case the verification process is down, use fire and forget mechanism instead of request and reply to allow the agent to get the response back when the service is bar online.
- C. Handle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error.
- D. In case the verification process is down, Use mock service to send the response to the agent.
正解：C
質問 # 26
A customer of Salesforce has used Platform Events to integrate their Salesforce instance with an external third party Artificial Intelligence (AI) system. The AI system provides a prediction score for each lead that is received by Salesforce. Once the prediction score is received, the lead information is saved to Platform events for other processes. The trigger on the Platform Events is failing once this was rolled out to Production.
What type of monitoring should the Integration Consultant have considered to monitor this integration?
- A. Monitor Platform Events created per hour limits across the Salesforce instance.
- B. Validate the Platform Event definition matches leads definition.
- C. Monitor the volume of leads that are created in Salesforce.
- D. Set up debug logs for Platform Event triggers to monitor performance .
正解：D
質問 # 27
Universal Containers (UC) uses Salesforce to track the following customer data:
1. Leads,
2. Contacts
3. Accounts
4. Cases
Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.
UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.
Which two solutions should an Integration Architect recommend to handle this requirement?
Choose 2 answers
- A. Store unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.
- B. Use Change Data Capture to update downstream systems accordingly when a record changes.
- C. Locally cache external ID'S at the middleware layer and design business logic to map updates between systems.
- D. Design an MDM solution that maps external ID's to the Salesforce record ID.
正解：B、D
質問 # 28
A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc. The company has asked the Salesforce integration architect to help fulfill such aspects with their Salesforce program.
Which three recommendations should the Salesforce integration architect make?
Choose 3 answers
- A. Transform a fire-and-forget mechanism to request-reply should be handled bymiddleware tools (like ETL/ESB) to improve performance.
- B. Event handling in a publish/subscribe scenario, the middleware can be used to route requests or messages to active data-event subscribers from active data-event publishers.
- C. Provide true message queueing for integration scenarios (including orchestration,process choreography, quality of service, etc.) given that a middleware solution is required.
- D. Event handling processes such as writing to a log, sending an error or recovery process, or sending an extra message, can be assumed to be handled by middleware.
- E. Message transformation and protocol translation should be done within Salesforce.
Recommend leveraging Salesforce native protocol conversion capabilities as middle watools are NOT suited for such tasks
正解：B、C、D
質問 # 29
Northern Trail Outfitters needs to send order and line items directly to an existing finance application webservice when an order if fulfilled. It is critical that eac order reach the finance application exactly once for accurate invoicing.
What solution should an architect propose?
- A. Button press invokes synchronous callout, with user handling retries in case of error
- B. Trigger invokes Queueable Apex method, with custom error handling process.
- C. Outbound Messaging, which will automatically handle error retries to the service.
- D. Trigger makes @future Apex method, with custom error handling process.
正解：B
質問 # 30
An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.
How is authentication achieved?
- A. Connect via Salesforce Connect.
- B. Handle authentication with login flows.
- C. Connect via Communities.
- D. Handle authentication in the code.
正解：B
解説：
https://help.salesforce.com/articleView?id=named_credentials_define.htm&type=5
質問 # 31
Universal Containers is a global financial company that sells financial products and services.
There is a daily scheduled Batch Apex job that generates invoice from a given set of orders.
UC requested building a resilient integration for this batch apex job in case the invoice generation fails.
What should an integration architect recommend to fulfill the requirement?
- A. Build Batch Retry & Error Handling using BatchApexErrorEvent.
- B. Build Batch Retry & Error Handling in the Batch Apex Job itself.
- C. Batch Retry & Error Handling report to monitor the error handling.
- D. Build Batch Retry & Error Handling in the middleware.
正解：A
質問 # 32
Universal Containers has a requirement for all accounts that do NOT qualify for a business extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.
What is the recommended solution?
- A. Use Trigger.
- B. Use Time-based workflow rule.
- C. Use Process builder.
- D. Use Batch Apex.
正解：D
質問 # 33
A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?
- A. Salesforce with relevant Marketing and ERP information.
- B. ERP with all prospect data from Marketing and Salesforce.
- C. New Custom Database for Customers and Prospects.
- D. Marketing with all customer data from Salesforce and ERP.
正解：A
解説：
https://www.workfront.com/blog/systems-of-record
質問 # 34
Universal Containers (UC) owns a variety of cloud-based applications, including Salesforce, alongside several on premise applications. The on-premise applications are protected behind a corporate network with limited outside access to external systems.
UC would like to expose data from the on-premise applications to Salesforce for a more unified user experience. The data should be accessible from Salesforce in real-time.
Which two actions should be recommended to fulfill this system requirement?
Choose 2 answers
- A. Run a batch job with an ETL tool from an on-premise server to move data to Salesforce.
- B. Deploy MuleSoft to the on-premise network and design externally facing APIs to expose the data.
- C. Develop an application in Heroku that connects to the on-premise database via an ODBC string and VPC connection.
- D. Develop custom APIs on the company's network that are invokable by Salesforce.
正解：B、D
質問 # 35
A company in a heavily regulated industry requires data in legacy systems to be displayed in Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load) tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications.
Which two findings about their current state will allow copies of legacy data in Salesforce?
Choose 2 answers
- A. On-premise middleware provides APIs to legacy systems data.
- B. Only on-premise systems are allowed access to legacy systems.
- C. Cloud-based ETL can access Salesforce and supports queues.
- D. Legacy systems can use queues for on-premise integration.
正解：A、C
質問 # 36
A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:
1. Transactions are created at any time through their various on-premise and cloud-based systems.
2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.
3. Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.
The company wants to address a usability concern regarding incomplete data displayed on the LWC component. What should the Integration Architect specify so the LWC will be able to display all the required transactions?
- A. Publish a Platform Event, have the middleware subscribe and update the custom object on receipt of Platform Event.
- B. Use the Continuation class to call the Enterprise APIs and then process the response in a callback method.
- C. Let the Lightning Data Service with an ©wire adapter display new values when the custom object records change.
- D. Call the Enterprise APIs directly from the LWC's JavaScript code and redisplay the LWC on receipt of the API response.
正解：D
質問 # 37
Northern Trail Outfitters needs to present shipping costs and estimated delivery times to their customers. Shipping services used vary by region, and have similar but distinct service request parameters.
Which integration component capability should be used?
- A. APEX REST Service to implement routing logic to the various shipping service.
- B. Outbound Messaging to request costs and delivery times from Shipper delivery services with automated error retry.
- C. Enterprise Service Bus to determine which shipping service to use, and transform requests to the necessary format.
- D. Enterprise Service Bus user interface to collect shipper-specific form data.
正解：C
質問 # 38
Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?
Choose 2 answers
- A. SAML SSO and just-in-time provisioning
- B. SAML SSO and Registration Handler
- C. OpenId Connect Authentication Provider and just-in-time provisioning
- D. OpenId Connect Authentication Provider and Registration Handler
正解：A、D
質問 # 39
Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation.
What should be done to mitigate the concerns that the CIO has?
- A. Develop a comprehensive catalog of Apex classes to eliminate the need for redundant code and use custom metadata to hold the endpoint information for each integration.
- B. Implement an ETL tool and perform nightly batch data loads to reduce network traffic using last modified dates on the opportunity object to extract the right records.
- C. Refactor the existing ©future methods to use Enhanced External Services, import Open API 2.0 schemas and update flows to use services instead of Apex.
- D. Implement an Enterprise Service Bus for service orchestration, mediation, routing and decouple dependencies across systems.
正解：C
質問 # 40
Universal Containers (UC) is currently managing a custom monolithic web service that runs on an on-premise server.
This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
1. Salesforce and a legacy billing application
2. Salesforce and a cloud-based Enterprise Resource Planning application
3. Salesforce and a data lake.
UC has found that the tight interdependencies between systems is causing integrations to fail.
What should an architect recommend to decouple the systems and improve performance of the integrations?
- A. Re-write and optimize the current web service to be more efficient.
- B. Use the Salesforce Bulk API when integrating back into Salesforce.
- C. Leverage modular design by breaking up the web service into smaller pieces for a microservice architecture.
- D. Move the custom monolithic web service from on-premise to a cloud provider.
正解：C
質問 # 41
Universal Containers (UC) is a leading provider of management training globally, UC requested students course registration data generated from the Salesforce student community to be synced with the learning management system (LMS). Any update to the course registration data needs to be reflected in the LMS.
Which integration mechanism should be used to meet the requirement?
- A. Outbound Message
- B. Platform Event
- C. Change Data Capture (CDC)
- D. Streaming API
正解：D
質問 # 42
Universal Containers (UC) is a leading provider of management training globally, UC embarked on a Salesforce transformation journey to allow students to register for courses in the Salesforce community. UC has a learning system that masters all courses and student registration.
UC requested a near real-time feed of student registration from Salesforce to the learning system. The integration architect recommends using Salesforce event.
Which API should be used for the Salesforce platform event solution?
- A. Tooling API
- B. SOAP API
- C. Streaming API
- D. O REST AP
正解：C
質問 # 43
Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keep service unavailable for several days.
What solution should an architect recommend to handle errors during these types of service outages?
- A. Use Outbound Messaging to automatically retry failed service calls.
- B. Use @future jobld and custom scheduled apex process to retry failed service calls.
- C. A Use Platform Event replayld and custom scheduled Apex process to retrieve missed events.
- D. Use middleware queuing and buffering to insulate Salesforce from system outages.
正解：D
解説：
https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_api_considerations.htm
質問 # 44
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