[2025年02月]更新のSalesforce-Communications-Cloud試験問題集、無料サンプル365日更新
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質問 # 21
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
- A. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
- B. Configure a Callout Orchestration item using the enhanced system interface
- C. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
- D. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
正解：C
解説：
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
質問 # 22
Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?
- A. Create salesforce report on EPC project object to track the product time to market.
- B. Leverage the EPC functionality to track the product related configuration.
- C. Create a Product Time to market app from template in CRM analytics to track the product time to market
- D. Create a salesforce Report on the Product object to track the product time to market
正解：A
質問 # 23
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
- A. Product Model use hierarchical modeling which is natively supports EPC
- B. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
- C. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
- D. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
- E. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
正解：A、C、E
質問 # 24
Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.
- A. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.
- B. Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account
- C. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.
- D. Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account
正解：B
質問 # 25
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.
- A. Use Cart Based APIs
- B. Use CPQAppHandler Methods
- C. Use Digital Commerce APIs
- D. Use EPC APIs
正解：C
質問 # 26
United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.
- A. Modify Order
- B. Disconnect and New order
- C. Change of Plan
- D. Apply Promotion
正解：C
質問 # 27
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?
- A. Place
- B. Service Account
- C. Premise
- D. Address
正解：B、C
質問 # 28
Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?
- A. An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes
- B. An error at runtime no value will be assigned to the attribute "installation Type" on the technical product
- C. No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product
- D. No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.
正解：D
質問 # 29
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
- A. Service Account
- B. Contract Line Item
- C. Service Entitlement
- D. Subscription
正解：D
質問 # 30
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?
- A. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
- B. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
- C. Add the delivery zip code customer field as a header in the pricing calculation matrix
- D. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
正解：C
解説：
If requirement is to have static calculation, then use Hook implementation If requirement is to have dynamic calculation based on custom fields then use ATB mechanism along with changes in hook to pass custom fields into ATB input map. In this case there is no need to have custom calculations.
質問 # 31
UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?
- A. Analyze and resolve any errors that were encountered and perform additional data load for any failed records
- B. Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
- C. Raise support case to retrieve a data load report to summarize the data load.
- D. Inform the business that data migration is completed and errors resolved in development
正解：A、B
質問 # 32
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
- A. Add a Recommendation rule for Product A when bundle B is added
- B. Configure the cardinality Min as 1, Max 1 and default as 1
- C. Configure the cardinality Min as 0, Max 1 and default as 1.
- D. Add an Auto Add rule to include product A with bundle B
正解：C
質問 # 33
ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.
- A. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
- B. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
- C. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
- D. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
正解：D
質問 # 34
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?
- A. Advance Rules
- B. Attribute Rules
- C. Context Rules
- D. Compatibility Rules
正解：A
質問 # 35
Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.
- A. Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse
- B. Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.
- C. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.
- D. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize
- E. Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.
正解：A、B、D
質問 # 36
T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.
- A. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
- B. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
- C. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
- D. Manage product catalog in communication cloud and periodically synchronize the web channels automatically
正解：C
質問 # 37
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers
- A. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
- B. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
- C. Model dedicated internet service as a child product of the Ethernet access device offer.
- D. Model the Ethernet access device as a child product of the dedicated internet service offer
正解：B
質問 # 38
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
- A. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
- B. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
- C. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
- D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
正解：D
質問 # 39
Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?
- A. Who will be the main point of contact for migration
- B. What data and from which system will be migrated
- C. What will be the overall cost for migration?
- D. What tools and databases will be used to perform the migration
- E. What is the quality, structure and frequency of the data migration?
正解：B、D、E
質問 # 40
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
- A. The product/service sold is high volume, one time billing event, such as a pay per view
- B. The Product sold is a device accessory such as phone case
- C. The product services sold can undergo future attribute changes
- D. The product Service sold has a recurring charge
- E. The product services sold will have child features added in the future
正解：C、E
質問 # 41
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?
- A. Ensure platform events mode is enabled
- B. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
- C. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
- D. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
正解：A、D
質問 # 42
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.
- A. Adjustment using Context rules
- B. Discounts.
- C. Promotions
- D. Customizations using CPQ Hooks
正解：A
質問 # 43
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.
- A. Customer can choose their plan from all pricing books.
- B. History of subscription updates and traceability
- C. Migrating in/out from bundle offer
- D. Service Continuity
- E. Supported by digital commerce API
正解：B、C、D
質問 # 44
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud
- A. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
- B. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
- C. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
- D. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
正解：C、D
質問 # 45
ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?
- A. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites
- B. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item
- C. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.
- D. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.
正解：B
質問 # 46
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