CTSC練習試験と学習ガイドは厳密検証されたPassTest最新な153問題
2024年最新のな厳密検証された合格させるCTSC学習ガイドベズトお試しセット
質問 # 58
The key outputs of analyzing performance within the SCOR framework are:
- A. as-is Level 3 process diagram, competitive analysis, and SWOT analysis.
- B. scorecard, business canvass, and SWOT analysis.
- C. as-is Level 3 process diagram, scorecard, and competitive requirements.
- D. scorecard, SWOT analysis and competitive parities.
正解：C
解説：
Explanation
According to the ASCM CTSC Exam Content Manual, the SCOR framework consists of five phases: analyze, configure, optimize, implement, and evaluate.In the analyze phase, the key outputs are an as-is Level 3 process diagram, a scorecard, and competitive requirements1.The as-is Level 3 process diagram shows the current state of the supply chain processes in detail, using the SCOR standard definitions and symbols2.The scorecard measures the performance of the supply chain processes against the SCOR metrics and benchmarks3.The competitive requirements define the target performance levels for the supply chain processes based on the customer and market expectations4.
1: ASCM CTSC Exam Content Manual, page 13.2:SCOR Quick Reference Guide - APICS3:SCOR Digital Standard | ASCM4:Unlock Supply Chain Mgmt: Introducing SCOR Model | IIENSTITU
質問 # 59
Which of the following options can drive continuous improvement?
- A. Use a combined bottom-up and top-down approach at all levels in the enterprise.
- B. Adapt the practices of best-in-class companies for implementing continuous improvement.
- C. Refer to the index of best-in-class companies as a continuous improvement target.
- D. Evaluate individual and group performance in relation to corporate strategies regularly.
正解：A
質問 # 60
To set improvement priorities, the first step is to:
- A. build a solid case for change.
- B. ensure the solutions are scalable.
- C. develop an organizational mapping.
- D. have senior management's agreement.
正解：A
解説：
Explanation
According to the ASCM, the first step in setting improvement priorities for supply chain transformation is to create a business case for change1.This involves highlighting how improvements in the supply chain processes will enable the organization to achieve its strategic goals, such as increasing customer satisfaction, reducing costs, enhancing sustainability, and gaining competitive advantage1.The business case for change should also calculate the improvement potential by using quantifiable business and supply chain metrics, such as revenue, profitability, service level, inventory, and carbon footprint1.Moreover, the business case for change should guarantee cross-functional engagement by involving key stakeholders from different functions and levels of the organization, such as sales, marketing, finance, operations, and senior management1.By creating a solid business case for change, the organization can justify the need for supply chain transformation, secure the necessary resources and support, and align the improvement priorities with the business objectives1.
質問 # 61
Implementing electronic data interchange (EDI) can provide benefit in establishing business relationships with suppliers by:
- A. building trust.
- B. gainsharing.
- C. reducing security risk.
- D. synchronizing.
正解：A
解説：
Explanation
According to the CTSC exam content manual1, implementing electronic data interchange (EDI) can provide benefit in establishing business relationships with suppliers by building trust, which is one of the key elements of supplier relationship management. EDI can help to build trust by enabling faster, more accurate, and more secure data exchange, reducing errors and disputes, improving communication and collaboration, and enhancing customer satisfaction.
質問 # 62
Which of the following items helps to align the assumptions and expectations of executive sponsors, stakeholders, and supply chain transformation team members?
- A. Project charter
- B. Work breakdown structure
- C. Scope statement
- D. Project configuration document
正解：A
解説：
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, a project charter is a document that helps to align the assumptions and expectations of executive sponsors, stakeholders, and supply chain transformation team members1.It provides a clear and concise description of the project's scope, objectives, benefits, risks, deliverables, roles and responsibilities, and authority of the project manager1.It alsoserves as a formal authorization for the project and a communication tool for the project team and other stakeholders1.
1: https://www.ascm.org/ctsc-ecm/
質問 # 63
After setting improvement priorities on the basis of strategic objectives, what is the next step when approaching supply chain transformation challenges?
- A. Implement the solutions and manage the changes.
- B. Design the transformation road map.
- C. Develop the project portfolio.
- D. Select relevant key performance indicators (KPIs) to track ongoing performance.
正解：B
解説：
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, the next step after setting improvement priorities on the basis of strategic objectives is to design the transformation road map1.The transformation road map is a document that outlines the vision, goals, scope, timeline, milestones, deliverables, resources, risks, and dependencies of the supply chain transformation project1.It also defines the roles and responsibilities of the project team and the stakeholders, and the communication and governance mechanisms1.The transformation road map helps to guide the execution of theproject, monitor the progress and performance, and ensure alignment and collaboration among the project participants1.
1: https://www.ascm.org/ctsc-ecm/
質問 # 64
A company is developing a supply chain strategy that is more focused on creating value. Based on this approach, which of the following steps is the most important for this company to take?
- A. Analyze the inbound flow to the company's facility.
- B. Assess suppliers' capabilities.
- C. Study and benchmark the company's operations.
- D. Design internal operations to meet customers' requirements.
正解：D
解説：
Explanation
According to the ASCM CTSC Exam Content Manual, a supply chain strategy that is more focused on creating value is based on the principle of customer-centricity1.This means that the supply chain strategy should align with the value proposition and expectations of the target customers, and deliver superior value to them in terms of quality, cost, service, and innovation12.Therefore, the most important step for this company to take is to design its internal operations to meet customers' requirements, such as product specifications, delivery time, customization options, and after-sales support13.This will help the company to differentiate itself from competitors, increase customer satisfaction and loyalty, and enhance its profitability and market share12.
1: ASCM CTSC Exam Content Manual, page 12.2:A new era for procurement: Value creation across the supply chain | McKinsey3:Strategic Value Creation in a Supply Chain - IGI Global
質問 # 65
The best way to identify misalignments during the planning process of the transformation is to verify the alignment of the supply chain with the:
- A. expected gross margin.
- B. overall information technology (IT) capabilities.
- C. minimally acceptable customer service fill rate.
- D. business strategy.
正解：D
解説：
Explanation
According to the CTSC Exam Content Manual1, one of the key steps in the planning process of the transformation is to verify the alignment of the supply chain with the business strategy. This ensures that the supply chain transformation supports the organization's vision, mission, goals and objectives. Misalignments can result in suboptimal performance, wasted resources, and missed opportunities.
質問 # 66
Which of the following formulas is utilized to calculate perfect order fulfillment?
- A. Total perfect orders / Total number of order lines
- B. Total perfect orders / Total number of orders
- C. Total perfect order lines / Total number of order lines
- D. Total perfect order lines / Total number of orders
正解：C
解説：
Explanation
the perfect order fulfillment is a percentage that measures how many orders meet all the criteria for a perfect order, such as delivery location, product condition, documentation, etc. The formula for calculating the perfect order fulfillment is to multiply the individual performance metrics for each criterion and then multiply by 100.
However, the question asks for the formula to calculate the perfect order rate, which is a slightly different metric that measures how many order lines (or items) meet all the criteria for a perfect order. The formula for calculating the perfect order rate is to divide the total number of perfect order lines by the total number of order lines and then multiply by 100.
質問 # 67
A retail company is experiencing stockouts of a popular product due to supply chain disruptions.
Which of the following steps should the company take to address this issue according to the theory of constraints (TOC)?
- A. Increase inventory levels of finished goods.
- B. Optimize capacity at the bottleneck work center.
- C. Increase production at the bottleneck work center.
- D. Reduce the workload at the critical resource.
正解：B
質問 # 68
As a key performance indicator (KPI) for process governance, the capacity indicator measures the:
- A. efficiency of the process and resources.
- B. available time against total time minus dwell time.
- C. production output against time, machinery, and other resources.
- D. requirements of resources used to achieve and sustain business results.
正解：B
解説：
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, the capacity indicator is a KPI that measures the available time against total time minus dwell time1.Dwell time is the time that a process or resource is idle or waiting1.The capacity indicator shows how much of the total time is actually used for productive activities1.A higher capacity indicator means a higher utilization of the process and resources1.
1: https://www.ascm.org/ctsc-ecm/
質問 # 69
Which of the following characteristics best describes a competitive supply chain?
- A. Optimized to attain maximum profitability
- B. Designed to offer a fast-selling option to customers
- C. Fully integrated to maximize cost effectiveness and efficiency
- D. Delivers a customer value proposition superior to competitors
正解：D
解説：
Explanation
According to the CTSC exam content manual1, a competitive supply chain is one that delivers a customer value proposition superior to competitors, which means that itprovides a unique combination of benefits that customers value and are willing to pay for. A competitive supply chain also aligns its capabilities and resources with the customer value proposition, and continuously monitors and improves its performance.
質問 # 70
An aerospace company deploying a design for quality supply chain process would benefit most from which of the following supply chain technologies?
- A. Software that helps supply chain personnel reduce administrative loads
- B. Artificial intelligence (Al) that helps schedulers flexibly adjust plans and schedules in real time to improve supply chain operational outcomes
- C. Cloud computing that allows better information sharing and supply chain partner collaboration
- D. Automation and robotics used in applications requiring exacting tolerances that are beyond human capability to control manually
正解：D
解説：
Explanation
According to the CTSC Exam Content Manual1,design for quality is a supply chain process that focuses on ensuring that the products and services meet or exceed the customer requirements and expectations, and comply with the relevant standards and regulations. Design for quality involves applying quality management principles and tools throughout the product life cycle, from design and development to production and delivery. Automation and robotics are supply chain technologies that can help improve the quality of products and services, especially in applications that require high precision, accuracy, and consistency, such as aerospace. Automation and robotics canreduce human errors, increase efficiency and productivity, and enhance safety and reliability.
質問 # 71
When a company moves their operations closer to home, this is an example of:
- A. nearshoring.
- B. offshoring.
- C. outsourcing.
- D. insourcing.
正解：A
解説：
Explanation
Nearshoring is the practice of relocating business processes or services to a nearby country, usually one that shares a border or is in the same region1. Nearshoring can help companies reduce costs, improve quality, and increase responsiveness to customer needs.Nearshoring is different from offshoring, which is moving business processes or services to a distant country, usually to take advantage of lower labor costs or favorable tax regimes2.Nearshoring is also different from insourcing, which is performing business processes or services internally within the company3. Nearshoring is also different from outsourcing, which is contracting out business processes or services to a third-party provider, regardless of the location.
質問 # 72
Why is over-processing considered a type of waste in lean manufacturing?
- A. Manufacturing to a higher quality than is required takes more natural resources, time, and energy without adding value.
- B. Over-producing could add features that narrow the marketability of the item and reduce revenue.
- C. Taking extra time to over-produce makes it a type of waste.
- D. Due to being over-engineered, the price will become out of balance with the market.
正解：A
質問 # 73
One main goal of pursuing a digital supply chain transformation is:
- A. integrating all supply chain tools and technologies to increase operational efficiencies.
- B. achieving perfect order fulfillment across all sales channels using technology.
- C. building sustainable competitive advantage through integrated capabilities.
- D. maximizing sales through the e-commerce channel.
正解：C
解説：
Explanation
According to the ASCM site, the goal of the CTSC certification is to help supply chain professionals develop the skills and knowledge to lead a successful digital transformation that creates value and competitive advantage. The certification covers topics such as digital strategy, business model innovation, customer-centricity, and integrated capabilities. Therefore, option B best reflects the main goal of pursuing a digital supply chain transformation.12
質問 # 74
Which of the following tools offers visualization to understand how effective processes are operating within the strategic plan by providing end-to-end supply chain transparency beyond conventional accounting measures?
- A. Supply chain control towers
- B. Balanced scorecard
- C. Benchmarking
- D. Gemba walk
正解：B
解説：
Explanation
a balanced scorecard is a tool that offers visualization to understand how effective processes are operating within the strategic plan by providing end-to-end supply chain transparency beyond conventional accounting measures.A balanced scorecard is defined as "a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals"2.A balanced scorecard typically includes four perspectives: financial, customer, internal process, and learning and growth2.A balanced scorecard helps to translate the organization's vision and strategy into a coherent set of performance measures, and to monitor and manage the supply chain performance across multiple dimensions3.
1:Balanced Scorecard - an overview | ScienceDirect Topics2:Balanced Scorecard Basics - Balanced Scorecard Institute3:Balanced Scorecard for Supply Chain Management | Smartsheet: [Supply Chain Balanced Scorecard
- SlideShare]
質問 # 75
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