[2024年01月08日] 無料ダウンロードCompTIA PK0-005リアル試験問題
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質問 # 48
An IT intern was assigned to set up workstations as part of a project. The IT intern was very careful to do the task well and initially referred to notes while performing the task. By the end of the two-week rotation, the IT intern no longer needed the notes and completed more set-ups in less time. Which of the following MOST likely represents the observed relationship in this scenario?
A)
B)
C)
D)
- A. Option C
- B. Option A
- C. Option B
- D. Option D
正解：A
解説：
Explanation
Option C shows a graph that most likely represents the observed relationship in this scenario. The graph shows a learning curve, which is a graphical representation of the relationship between a learner's performance on a task and the number of attempts or time required to complete the task. The learning curve theory proposes that a learner's efficiency in a task improves over time the more the learner performs the task. In this case, the IT intern was able to complete more set-ups in less time as they gained more experience and proficiency over the two-week rotation12
質問 # 49
Which of the following is an activity that should be used in the closing phase of a project to support the project triple constraint?
- A. Reconciling the budget
- B. Releasing the resources
- C. Evaluating the project
- D. Closing the contracts
正解：C
解説：
Explanation
Evaluating the project is an activity that should be used in the closing phase of a project to support the project triple constraint. This involves reviewing the project plan, deliverables, and outcomes to ensure they meet the project objectives and requirements. References: CompTIA Project+ Study Guide Section 4.4.4
質問 # 50
A stakeholder works in a remote location and has not been replying to emails. The Internet service in that location is intermittent, and the stakeholder prefers to be contacted by telephone. Which of the following artifacts should the project manager have prepared to avoid this situation?
- A. Risk registry
- B. Acceptable communication channels
- C. Staff directory
- D. Responsibility assignment matrix
正解：B
解説：
The project manager should have prepared acceptable communication channels to avoid the situation of a stakeholder not replying to emails due to intermittent Internet service. Acceptable communication channels are methods or modes of communication that are agreed upon by all parties involved in a project. They may include aspects such as email, phone call, text message, video conference, instant message, or face-to-face meeting. Acceptable communication channels can help to ensure that messages are delivered and received effectively and efficiently and that communication preferences and limitations are respected.
質問 # 51
The project team determines that software installation can only begin after the desktops have been installed and can be powered on. Which of the following dependencies does this represent?
- A. Mandatory
- B. Internal
- C. Discretionary
- D. External
正解：A
解説：
Explanation
The dependency between software installation and desktop installation is a mandatory dependency. A mandatory dependency is a type of dependency that is inherent in the nature or logic of the work and cannot be avoided or changed. It is also known as a hard dependency or a hard logic dependency. A mandatory dependency means that one task must be completed before another task can start or finish. For example, software installation can only start after desktop installation is finished5 The dependency between desktop installation and software installation represents a mandatory dependency. A mandatory dependency is a type of task dependency that is inherent in the nature of the work being performed.
In this case, software installation cannot begin until desktops are installed and powered on, and therefore, the dependency is mandatory. References: CompTIA Project+ Study Guide, Chapter 3: Project Integration Management, Objective 3.1: Identify the project management processes and the interactions between them.
質問 # 52
During a status meeting, the development team reviews work and finds an unforeseen dependency on one of the critical project activities. As a result, the project will most likely be delayed. Which of the following actions should the project manager MOST likely perform?
- A. Add two resources so the critical activities will finish on time.
- B. Ask the development team to fast-track upcoming activities.
- C. Work with the project scheduler to update the project timeline.
- D. Communicate to the stakeholders about the updated timeline.
正解：C
解説：
Explanation
Work with the project scheduler to update the project timeline. The project manager should work with the project scheduler to update the project timeline after finding an unforeseen dependency on one of the critical project activities that will most likely cause a delay. The project scheduler is a person or a tool that helps plan, schedule, monitor, and control the project activities and resources. The project scheduler can help the project manager to assess the impact of the dependency on the project schedule and identify any possible ways to mitigate or resolve it. The project scheduler can also help to update the project timeline with the revised dates and durations of the project activities and communicate them to the relevant stakeholders.
質問 # 53
Which of the following software programs would be BEST to use lo store information related to business transactions?
- A. Content management system
- B. Enterprise resource planning
- C. Customer relationship management
- D. Record management system
正解：C
解説：
Explanation
Customer relationship management (CRM) software would be the best to use to store information related to business transactions. CRM software is a type of software that helps businesses manage their interactions and relationships with current and potential customers. CRM software can store and organize information such as customer contact details, purchase history, preferences, feedback, complaints, etc. CRM software can help businesses improve customer service, satisfaction, loyalty, retention, and revenue1
質問 # 54
A PM is working on a strategy to store records. Which of the following dements must be included in this plan? (Select TWO)
- A. Risk management
- B. Document management
- C. Communication management
- D. Work breakdown structure
- E. Issue management
- F. Data management
正解：B、F
解説：
A strategy to store records must include data management and document management as two essential elements. Data management is the process of ensuring that the data collected, stored, and used by the project is accurate, complete, consistent, secure, and accessible. Data management helps to maintain the quality and integrity of the project data and supports the analysis and reporting of the project outcomes1, p. 4 Document management is the process of creating, organizing, storing, retrieving, and disposing of project documents in a systematic and controlled way. Document management helps to ensure that the project documents are available, reliable, usable, and authentic throughout the project life cycle and beyond. Document management also helps to comply with the legal, regulatory, and organizational requirements for records retention and disposition2, p. 3
質問 # 55
A project team evaluated the performance of a new reporting system and the quantity of queries to be processed during predetermined time stamps.
Which of the following is the current status of the process?
- A. Based on the rule of seven, the process is under control
- B. The process is out of control and should be revised.
- C. The goal should be adjusted since most of the data points are close to the lower limit.
- D. The amount of data is insufficient to determine if quality is low.
正解：B
解説：
The process is out of control and should be revised. The project manager can use the rule of seven to determine the status of the process based on the control chart. The rule of seven states that if seven or more consecutive measurements fall on one side of the mean that there's an assignable cause that needs investigation. In this case, the last seven data points are all below the mean, which indicates that the process is out of control and in need of adjustment12
質問 # 56
A project manager sent equipment to a global project team for testing purposes. Only 70% of the project team received the equipment for testing. Which of the following considerations is impacting the rest of the team?
- A. Quality assurance
- B. Country legal regulations
- C. Organizational branding restrictions
- D. State privacy acts
正解：B
解説：
Explanation
Country legal regulations. Country legal regulations are impacting the rest of the team that did not receive the equipment for testing. Country legal regulations are rules and laws that govern how businesses operate in different countries. They may include aspects such as customs, tariffs, taxes, import and export restrictions, data protection, intellectual property rights, and environmental standards. Country legal regulations can affect the delivery and use of equipment for a global project team and may require compliance with different procedures and documentation3
質問 # 57
A critical business initiative introduced new processes and technology to the organization. Which of the following approaches should be used to ensure the deliverables are increasingly adopted and leveraged by the organization over time?
- A. Creation of a social news forum
- B. Management directives to use the new system
- C. New user kickoff meeting
- D. Monthly feedback and training sessions
正解：D
解説：
Explanation
Monthly feedback and training sessions are the best approach to ensure that the deliverables of a critical business initiative are increasingly adopted and leveraged by the organization over time. Feedback and training sessions are communication and learning activities that provide information and guidance on how to use and benefit from the new processes and technology introduced by the initiative. Feedback and training sessions can help to increase awareness, understanding, acceptance, and adoption of the deliverables among the organization's employees and stakeholders. They can also help to identify and address any issues or challenges that may arise during the implementation and transition phases.
質問 # 58
Which of the following activities would a project manager perform during the closing phase? (Select THREE).
- A. Statement of work sign-off
- B. Lessons learned
- C. Risk analysis
- D. Removing resources
- E. Removing access
- F. Acquiring resources
- G. Stakeholder analysis
正解：B、D、E
解説：
Lessons learned, removing resources, and removing access are activities that a project manager would perform during the closing phase of a project. Lessons learned is a process of collecting and documenting the knowledge and experience gained from a project for future reference and improvement. Removing resources is a process of releasing or reallocating any human or material resources that were used for the project. Removing access is a process of revoking any permissions or privileges that were granted to the project team members or stakeholders for accessing any systems or data related to the project. These activities can help to finalize and close a project successfully and ensure that all deliverables are transferred, all documentation is approved and archived, all contracts are closed, and all stakeholders are satisfied.
質問 # 59
Defects associated with project deliverables have been reported. The project team needs to find the cause of the defects. Which of the following tools should the project team use to find the cause?
- A. Ishikawa diagram
- B. Decision tree
- C. Kanban board
- D. Pareto chart
正解：A
解説：
Explanation
An Ishikawa diagram is a tool that the project team should use to find the cause of the defects associated with project deliverables. An Ishikawa diagram, also known as a fishbone diagram or a cause-and-effect diagram, is a graphical tool that shows the possible causes of a problem or effect using a fishbone-like structure. An Ishikawa diagram can help to identify and analyze the root causes of defects or issues and find solutions to prevent or eliminate them.
質問 # 60
To gather requirements from stakeholders, the project manager sits down with them and allows them to discuss freely. Which a following technique is the project manager utilizing?
- A. Interview
- B. Process moving
- C. Brainstorming
- D. Focus group
正解：D
解説：
A focus group is a technique that involves bringing together a group of stakeholders and facilitating a discussion to elicit their opinions, needs, and expectations about the project. This technique can help to gather requirements from stakeholders in an interactive and collaborative way1, p. 67
質問 # 61
Which of the following is a test that is done on an existing system to ensure the previous functionality still works after a change has been made?
- A. Unit testing
- B. User acceptance testing
- C. Regression testing
- D. Smoke testing
正解：C
解説：
Regression testing is a type of testing that is done on an existing system to ensure that the previous functionality still works after a change has been made. Regression testing is a process of retesting or verifying that a software system or application still performs as expected after it has been modified or updated with new features, bug fixes, patches, etc. Regression testing can help to detect any errors or defects that may have been introduced by the change and ensure that no functionality has been broken or degraded.
質問 # 62
A client provides a project plan to the assigned project manager and suggests that the project manager and team just need to execute the plan. Upon further investigation, the document contains:
* Purpose
* Scope of work
* Location of work
* Period of performance
* Deliverables schedule
* Applicable standards
* Acceptance criteria
* Special requirements
* Payment schedule
Which of the following documents did the client provide to the project manager?
- A. RFP
- B. WBS
- C. SOW
- D. SLA
正解：C
解説：
The client provided a statement of work (SOW) to the project manager and suggested that the project manager and team just need to execute the plan. A SOW is a document that defines the scope, deliverables, schedule, and terms and conditions of a project or contract. A SOW typically includes information such as purpose, scope of work, location of work, period of performance, deliverables schedule, applicable standards, acceptance criteria, special requirements, and payment schedule. A SOW can help to establish a common understanding and agreement between the client and the service provider on what needs to be done and how it will be done.
質問 # 63
By developing a project schedule, a PM has already validated the constraints, outlined the duration of the tasks and the phases, and confirmed the proper sequence and flow of the project. Which of the following activities still needs to be performed to complete the schedule?
- A. Establish baselines.
- B. Determine the project budget
- C. Allocate resources.
- D. Develop a communication plan.
正解：A
解説：
The next step after defining tasks, durations, resources, and costs is to establish baselines. A baseline is an approved version of a project plan that serves as a reference point for measuring progress and performance throughout the project lifecycle. A baseline typically includes scope, schedule, cost, quality, and risk parameters. Establishing baselines involves presenting the project plan to key stakeholders and obtaining their formal agreement on the project objectives and deliverables. Baseline approval can help to establish clear expectations, avoid scope creep, and facilitate change control during project execution34
質問 # 64
A system was implemented, and testing was successfully completed. Which of the following should the project manager do NEXT?
- A. Start the training and handoff for the operations team.
- B. Run a control chart to ensure the quality of the deliverables.
- C. Validate against the scope statement and ask for sign-off.
- D. Review the risk register and close up residual risks.
正解：C
解説：
The project manager should validate against the scope statement and ask for sign-off after a system was implemented and testing was successfully completed. The scope statement is a document that defines and documents the project scope, objectives, deliverables, requirements, assumptions, and constraints. The scope statement can help to establish a common understanding and agreement between the project manager and the stakeholders on what the project aims to achieve and deliver. Validating against the scope statement means checking whether the project deliverables meet the agreed-upon scope criteria and quality standards. Asking for sign-off means requesting formal acceptance and approval of the project deliverables from the stakeholders.
質問 # 65
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