2023年11月実際に出るUser-Experience-Designer試験問題集には正確で更新された問題
User-Experience-Designer試験問題集でPDF問題とテストエンジン
質問 # 13
When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?
- A. Image of a search button
- B. Image of a magnifying glass
- C. Search button
- D. Search
正解：B
質問 # 14
Cloud Kicks wants to represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?
- A. Progress indicator
- B. Path
- C. Activity Timeline
- D. Scoped Tabs
正解：A
質問 # 15
Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
Which two features could be assigned to learners? Choose 2 answers
- A. Modules/Badges
- B. Trails
- C. External LMS Content
- D. Trailmixes
正解：B、D
質問 # 16
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
- A. Replace field labels with placeholder text.
- B. Add section headers to visually separate fields into groups.
- C. Create a three-column grid to reduce the form length.
- D. Improve form security by adding a challenge-response test.
正解：B
解説：
Explanation
This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation states that "by grouping related fields into sections, you can make your forms easier to read and understand" [1].
[1] https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5
質問 # 17
Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?
- A. Dynamic Forms
- B. Process Builder
- C. In-App Prompts
- D. AppExchange Apps
正解：A
質問 # 18
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
- A. Share list views to Public Groups and only add relevant users.
- B. Request users to create and share their list views.
- C. Remove irrelevant public list views.
- D. Recommend using related lists instead of list views.
正解：C、D
質問 # 19
A UX Designer is asked to design a new application built on Salesforce.
What should be their first step?
- A. Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.
- B. Create branding sets for each audience using Experience Builder.
- C. Design a series of custom web component for the app.
- D. Find and review relevant AppExchange packages.
正解：A
質問 # 20
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which three business outcomes represent these values?
Choose 3 answers
- A. Critical investing
- B. Less employee turnover
- C. Greater market share
- D. Economic growth
- E. Fewer workplace debates
正解：A、C、D
質問 # 21
What are three benefits of asking the user to think aloud during a user task? Choose 3 answers
- A. Flexibility
- B. No special equipment needed
- C. Natural process
- D. Unblased behavior
- E. Raw stream of thought
正解：A、D、E
質問 # 22
A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.
Which two steps should the designer take?
Choose 2 answers
- A. Find the appropriate component blueprint.
- B. Configure properties in App Builder.
- C. Use design tokens.
- D. Use a Lightning flow.
正解：A、C
質問 # 23
A company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers
- A. Lead
- B. Opportunity
- C. Property
- D. Contact
- E. Address
正解：A、C、D
質問 # 24
Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK now plans to collaboratively redesign services with stakeholders to address issues uncovered in the study.
Which process should be used?
- A. Pitch Session
- B. Management Committee Meeting
- C. Service-Blueprinting Workshop
- D. Service Usability Testing
正解：C
質問 # 25
A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?
- A. Lightning Flow
- B. Site Map
- C. User Flow
- D. User Persona
正解：D
質問 # 26
Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people.
How should the design be approached?
- A. Ensure all text is black to maximize readability.
- B. Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.
- C. Optimize for color contrast-ratio and screen-reading technology.
- D. Design a mobile-responsive solution to be used with Mobile Publisher.
正解：C
解説：
Explanation
The correct answer is B.
When designing for a visually impaired audience, it is important to optimize for color contrast-ratio and screen-reading technology. This will ensure that the design is accessible to those with visual impairments. Color contrast-ratio ensures that the text is easily readable, while screen-reading technology allows people with visual impairments to access the content on the website using a screen reader. Additionally, Salesforce has some great resources on designing for accessibility, such as their Accessibility Design Guide
[1] and their Accessibility Best Practices [2].
[1] https://www.salesforce.com/content/dam/web/en_us/www/documents/salesforce-accessibility-design-guide.p
質問 # 27
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Which two resources should help accomplish this?
Choose 2 answers
- A. Develop Center's Lightning Component Library
- B. Lightning Web Component Recipes App
- C. Lightning Design System Website
- D. Local Development Server
正解：A、B
質問 # 28
Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.
What should be done to improve the user experience?
- A. Replace multiple-step Screen Flow with a static vertical form.
- B. Set up a Salesforce Path with Guidance for Success.
- C. Create a Progress Indicator component that displays the flow's stages.
- D. Configure cascading accordions to condense the experience.
正解：C
質問 # 29
Cloud kicks wants to incorporates human-centered design across its organization Which two practices should be adopted
- A. creating requirements based on business leaders priorities
- B. putting oneself in the situation of the end-user
- C. Including innovative ideas to showcase technology
- D. observing user behavior
正解：A、D
質問 # 30
The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?
- A. Replace the top-of-page validation with two field validations, assigning the respective fields.
- B. Replace the validation rule with help text informing the business requirement.
- C. Make sure the required field names are added to the top-of-page error message.
- D. Remove the validation rule completely and provide training about order changes.
正解：C
質問 # 31
Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
- A. Card Sorting
- B. Task Analysis
- C. Expert Review
- D. Prototype testing
正解：A
質問 # 32
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries.
Which two design considerations should be made when planning for this site?
- A. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
- B. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
- C. Colors may have different culture meanings in different countries, changing the intent of UI elements.
- D. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
正解：C、D
質問 # 33
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
- A. Make the global search bar bigger on every page
- B. Update the homepage with access to commonly used reports
- C. Add the daily task component to the homepage
- D. Create the mind board to communicate the visual style of the UI
正解：B
解説：
Explanation
Updating the homepage with access to commonly used reports is the best way to make sure the user can quickly access the reports they need. This could include making the global search bar bigger on every page, adding the daily task component to the homepage, or creating a mind board to communicate the visual style of the UI. Additionally, Salesforce has some great resources on designing for search, such as their Search Design Guide [1] and their Search Best Practices [2].
[1] https://www.salesforce.com/content/dam/web/en_us/www/documents/salesforce-search-design-guide.pdf [2]
質問 # 34
Cloud kicks wants to hire a deal closer.
Which three activities would someone in this role do each day?
Choose 3 answers
- A. Customize and administer Salesforce.
- B. Log activities such as calls, emails, and notes.
- C. Update existing prospect and customer records.
- D. Review and work through their list of leads or opportunities.
- E. Create cases from issues.
正解：A、C、E
質問 # 35
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.
In which two ways could confirmation bias be avoided?
Choose 2 answers
- A. Interview users about the intended use of the product to support the questionnaire creation.
- B. Review questions to remove assumptions about issues or problem not supported by quantitative data.
- C. Diversity feedback by ensuring it features as many unique perspective as possible.
- D. Obtain user feedback to reinforce known assumptions and support design decisions.
正解：C、D
質問 # 36
Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?
- A. personalized the navigation bar
- B. add the objects related list to the home page
- C. Favorite the often used object
- D. create a custom component on a dashboard
正解：A、D
質問 # 37
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered?
Choose 2 answers
- A. Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.
- B. Exhaust the list of available base Lightning component in the component Library.
- C. Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.
- D. Create HTML markup and link the SLDS stylesheet via static Resource.
正解：B、D
質問 # 38
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