User-Experience-Designer認証試験の問題集解答を提供しています [2023年12月]
更新されたUser-Experience-Designer試験練習テスト問題
Salesforce User-Experience-Designer（Salesforce Certified User Experience Designer）認定試験は、Salesforceを使用してユーザーエクスペリエンスを設計する専門家になりたい個人のスキルと知識をテストするために設計された専門認定試験です。この認定は、Salesforceユーザーのニーズに合わせた魅力的で効果的なユーザーインターフェイスを作成したいデザイナーを対象としています。
Salesforce User-Experience-Designer Examは、Salesforceプラットフォームを使用してユーザーインターフェースを設計する知識とスキルを検証する認定試験です。この認定試験は、ユーザーエクスペリエンスデザインに特化した専門家で、この分野のスキルと専門知識を向上させたい人を対象としています。この試験では、ユーザーが直感的で、視覚的に魅力的で、エンゲージメントを促すユーザーインターフェースを設計する能力が試験されます。
質問 # 19
Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?
- A. Favorite the often used object
- B. personalized the navigation bar
- C. add the objects related list to the home page
- D. create a custom component on a dashboard
正解：B、D
質問 # 20
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?
- A. JavaScript
- B. Material Design
- C. Grid System
- D. Lattice System
正解：C
質問 # 21
Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
Which two features could be assigned to learners? Choose 2 answers
- A. Trails
- B. Modules/Badges
- C. Trailmixes
- D. External LMS Content
正解：A、C
質問 # 22
Cloud kicks wants to hire a deal closer.
Which three activities would someone in this role do each day?
Choose 3 answers
- A. Update existing prospect and customer records.
- B. Create cases from issues.
- C. Log activities such as calls, emails, and notes.
- D. Review and work through their list of leads or opportunities.
- E. Customize and administer Salesforce.
正解：A、B、E
質問 # 23
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?
- A. Einstein Next Best Action
- B. Lightning Toggle
- C. Accordion
- D. Highlights Panel
正解：C
解説：
Explanation
The Lightning Accordion component is designed to help create an organized, collapsible display of content. It is composed of a header and a body, which can be used to display different sections of content in an organized way. The body of the Accordion is hidden until the header is clicked, allowing the user to quickly and easily access the content they need. Salesforce provides a detailed guide to using the Accordion component, including examples and code snippets, which can be found here: https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_accordion.
質問 # 24
Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?
- A. In-App Prompts
- B. Dynamic Forms
- C. Process Builder
- D. AppExchange Apps
正解：B
質問 # 25
A company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers
- A. Lead
- B. Opportunity
- C. Contact
- D. Address
- E. Property
正解：A、C、E
質問 # 26
A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?
- A. The Development team can perform script testing.
- B. Include links to best practice artides for each finding.
- C. Create a new prototype to demonstrate improvement.
- D. Invite team members to observe usability sessions.
正解：B
質問 # 27
A UX Designer is asked to design a new application built on Salesforce.
What should be their first step?
- A. Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.
- B. Find and review relevant AppExchange packages.
- C. Create branding sets for each audience using Experience Builder.
- D. Design a series of custom web component for the app.
正解：A
質問 # 28
Cloud Kicks (CK) has not migrated to Lightning Experience but wants to leverage the Salesforce Lightning Design System (SLDS) in its custom applications.
Which three solutions should CK's designers use to deliver applications with a consistent Lightning Experience Look and feel?
Choose 3 answers
- A. iOS Static Library
- B. Lightning Stylesheets for Visualforce
- C. Local Development Server
- D. Heroku
- E. Standard Design Tokens
正解：A、B、C
質問 # 29
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered?
Choose 2 answers
- A. Create HTML markup and link the SLDS stylesheet via static Resource.
- B. Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.
- C. Exhaust the list of available base Lightning component in the component Library.
- D. Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.
正解：A、C
質問 # 30
A UX Designer wants to plan and communicate the intended page layouts of a community portal.
Which tool should they use?
- A. Process Flows
- B. Journey Mapping
- C. Personas
- D. Wireframes
正解：D
質問 # 31
A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud and will help guide discovery.
Which three outputs of the discovery process should be prepare
Choose 3 answers
- A. High-Level Wireframes
- B. Journey Maps
- C. High-Fidelity Mock-ups
- D. User Personas
- E. interactive Prototypes
正解：A、B、D
解説：
Explanation
For the UX Designer at Cloud Kicks, the three outputs of the discovery process that should be prepared are User Personas, Journey Maps, and High-Level Wireframes. User Personas are fictional characters that represent a target audience for the website, and are used to help guide the website design. Journey Maps are diagrams that illustrate the user's experience as they navigate the website, and provide insights into how the user interacts with the website. High-Level Wireframes are simple sketches of the website layout, and are used to organize the website's content and design elements. Interactive Prototypes and High-Fidelity Mock-ups are not necessary outputs of the discovery process, as they are more detailed representations of the design that come later in the design process. For more information, see the Salesforce Experience Cloud documentation (https://help.salesforce.com/articleView?id=experience_cloud_overview.htm&type=5).
質問 # 32
Cloud Kicks' support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form.
In which two ways could the agent experience be made more efficient? Choose 2 answers
- A. Open links in new windows when agents click on details from case widgets.
- B. Use Salesforce Flow to help complete fields required for case closure.
- C. Complete relevant information about the customer using Lightning Record Pages.
- D. Design custom Lightning Web Components for the customer to complete.
正解：A、D
質問 # 33
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which three business outcomes represent these values?
Choose 3 answers
- A. Fewer workplace debates
- B. Greater market share
- C. Critical investing
- D. Less employee turnover
- E. Economic growth
正解：B、C、E
質問 # 34
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
- A. Recommend Field Level Validation to ensure users are entering the correct data.
- B. Tell the customer they need to improve operations before any work can be done.
- C. Conduct a workshop with stakeholders to align on the current state and build consensus.
- D. Log the findings and move forward with presenting possible solutions.
正解：C
質問 # 35
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