[2024年08月30日]Order-Management-Administrator試験問題集PDF正確率保証と更新された問題 [Q34-Q58]

[2024年08月30日]Order-Management-Administrator試験問題集PDF正確率保証と更新された問題

合格させるOrder-Management-Administrator試験にはリアルテストエンジンPDFには87問題あります

質問 # 34
Where should a service agent go first to view process exceptions related to a specific Order?

A. Order Summary Record - Related Tab
B. Order Record - Details Tab
C. Order Record - Process Exception Details Tab
D. Change order Record -Related Tab

正解：C

解説：
Explanation
The best place for a service agent to go first to view process exceptions related to a specific Order is the Order Record - Process Exception Details Tab. This tab shows a list of process exceptions that occurred during the order lifecycle, such as errors in payment authorization, inventory allocation, fulfillment location assignment, etc. The service agent can use this tab to identify and resolve the issues that affect the order processing.
Verified
References:https://help.salesforce.com/s/articleView?id=sf.om_process_exception_details.htm&type=5

質問 # 35
Where should a service agent go first to view process exceptions related to a specific Order?

A. Change order Record - Related Tab
B. Order Summary Record - Related Tab
C. Order Record - Details Tab
D. Order Record - Process Exception Details Tab

正解：D

解説：
The best place for a service agent to go first to view process exceptions related to a specific Order is the Order Record - Process Exception Details Tab. This tab shows a list of process exceptions that occurred during the order lifecycle, such as errors in payment authorization, inventory allocation, fulfillment location assignment, etc. The service agent can use this tab to identify and resolve the issues that affect the order processing. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_process_exception_details.htm&type=5

質問 # 36
When can an Invoice be created?

A. At any point after the Fulfillment Order is created, by customizing flow "Create Invoice'
B. At any point before the Fulfillment Order is created, by customizing flow "Create invoice"
C. At any point after the Fulfillment Order is created, by customizing flow 'Create Invoice and Ensure Funds*
D. At any point before the Fulfillment Order is created, by customizing flow "Create Invoice and Ensure Funds"

正解：A

解説：
Explanation
The correct time and way for creating an Invoice is at any point after the Fulfillment Order is created, by customizing flow "Create Invoice". This flow is a core action that creates an Invoicerecord from a Fulfillment Order record, and updates the status of both records accordingly. The administrator can customize this flow to suit their business needs, such as adding conditions, actions, or subflows. Verified References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_create_invoice.htm&

質問 # 37
What is the required amount of test code coverage when deploying an Apex class?

A. 0.55
B. 0.65
C. 0.75
D. 0.85

正解：C

解説：
The required amount of test code coverage when deploying an Apex class is 75%. This means that at least 75% of the Apex code must be covered by unit tests, and all of those tests must complete successfully. Verified Reference: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_deploying_ant_deploy.htm

質問 # 38
An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?

A. The Order Summary field on the Fulfillment Order object is a Lookup
B. The Order Summary object has reached the limit of Rollup Summary fields
C. Rollup Fields cannot sum Currency Fields
D. The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent

正解：A

解説：
The reason why Fulfillment Order does not appear as an option when creating a rollup field on the Order Summary object is that the Order Summary field on the Fulfillment Order object is a Lookup. A Lookup field is a type of custom field that creates a relationship between two objects, but does not support rollup summary fields. To create a rollup summary field, the relationship between the objects must be master-detail, which means that the child record cannot exist without its parent record. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.custom_field_types.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5

質問 # 39
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?

A. Open
B. Active
C. New
D. Created
E. Drafted

正解：B、C

解説：
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an order has been created or confirmed by a customer, and that it needs to be processed by Order Management. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5

質問 # 40
Which two statements about the Order Summary object are accurate?

A. it does not exist without the original Order object
B. It can be deleted using the Delete button
C. It has a single shipping address to which all Order Items will be shipped
D. It is read-only for financial order data

正解：A、D

解説：
Two statements about the Order Summary object that are accurate are:
It does not exist without the original Order object. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannot exist without its parent Order record.
It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order is created. These fields are read-only and cannot be edited in Order Management.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5

質問 # 41
Order Allocation should work on Order Items in which status?

A. Pending
B. created
C. Ordered
D. Awaiting Allocation

正解：D

解説：
Explanation
Order Allocation should work on Order Items in Awaiting Allocation status. This status indicates that the Order Item has been confirmed by the customer and is ready to be allocated to a Fulfillment Order based on routing rules and inventory availability. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_item_status.htm&type=5

質問 # 42
When can an Invoice be created?

A. At any point after the Fulfillment Order is created, by customizing flow "Create Invoice'
B. At any point before the Fulfillment Order is created, by customizing flow "Create invoice"
C. At any point after the Fulfillment Order is created, by customizing flow 'Create Invoice and Ensure Funds*
D. At any point before the Fulfillment Order is created, by customizing flow "Create Invoice and Ensure Funds"

正解：A

質問 # 43
Which object is used to create an invoice?

A. Order Summary
B. Order
C. Fulfillment Order
D. Shipment

正解：A

解説：
The Order Summary object is used to create an invoice. An invoice is a document that requests payment from a customer for an order. An invoice can include one or more fulfillment orders and one or more credit memos. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location. A credit memo is a record that represents a partial or full refund for an order or a fulfillment order. To create an invoice, an administrator can use the Create Invoice Apex action in a flow. The Create Invoice Apex action requires the Order Summary ID as an input parameter and creates an Invoice record associated with the Order Summary record. Reference: Order Management Objects, [Create Invoice Apex Action]

質問 # 44
Which two statements about the Order Summary object are accurate?

A. it does not exist without the original Order object
B. It can be deleted using the Delete button
C. It has a single shipping address to which all Order Items will be shipped
D. It is read-only for financial order data

正解：A、D

解説：
Explanation
Two statements about the Order Summary object that are accurate are:
It does not exist without the original Order object. An Order Summary is a record that represents the financial summary of an order that is received from anexternal system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannot exist without its parent Order record.
It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order is created. These fields are read-only and cannot be edited in Order Management.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5

質問 # 45
How can a user view the information exchanged between the payment platform and the external payment gateways?

A. Check for process exceptions associated with the Order Payment Summary
B. Check associated debug logs in Debug Logs in setup
C. Navigate to Payments within the setup menu and select the payment platform
D. Navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary

正解：D

解説：
Explanation
The best way for a user to view the information exchanged between the payment platform and the external payment gateways is to navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary. A Payment Gateway Log is a record that captures the request and response messages between the payment platform and the external payment gateways, such as Stripe, PayPal, etc. A Payment Gateway Log has a lookup relationship to the Order Payment Summary object, which represents a payment made for an order or part of an order. A user can use the Payment Gateway Logs related list on the Order Payment Summary page to view the details of the payment transactions, such as the request and response payloads, status codes, timestamps, etc. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_gateway_log.htm&type=5https://h

質問 # 46
A customer orders 10 products. The products must be shipped to three different locations. Two of the orders are fulfilled at the same location. How many Fulfillment Orders would be created for this order?

A. One Fulfillment Order
B. One Fulfillment Order per Fulfillment Location,totaling2
C. One Fulfillment Order pet destination,totaling3
D. One Fulfilment Order per item in the order,totaling10

正解：C

解説：
Explanation
The number of Fulfillment Orders that would be created for this order is one per destination, totaling 3. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc. The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. In this case, since the products must be shipped to three different locations, three Fulfillment Orders are created for each destination. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5

質問 # 47
The Ensure Funds process works on which set of Order Items?

A. Only the items on the Fulfillment Order passed into the Ensure Funds method
B. All Sales Order Items
C. Only the items with a status of Waiting Payment
D. Only the items passed into the Ensure Funds method
E. All Items within a delivery group

正解：D

解説：
The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can pass any Order Items into this method, regardless of their status or delivery group. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5

質問 # 48
Which two objects are found within Order Management?

A. Cart
B. Fulfillment Order
C. Receipt
D. Packing Manifest
E. Payment Summary

正解：B、E

解説：
Explanation
Two objects that are found within Order Management are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Payment Summary. A Payment Summary is a record that represents a payment made for an order or part of an order. A Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_summary.htm&type=5

質問 # 49
The Ensure Funds process works on which set of Order Items?

A. Only the items on the Fulfillment Order passed into the Ensure Funds method
B. All Sales Order Items
C. Only the items with a status of Waiting Payment
D. Only the items passed into the Ensure Funds method
E. All Items within a delivery group

正解：D

解説：
Explanation
The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can passany Order Items into this method, regardless of their status or delivery group. Verified References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_funds_async

質問 # 50
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?

A. Change Order
B. Return Order
C. rmaorder
D. Replacement Order
E. Fulfillment Order

正解：A、B、E

解説：
Explanation
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order.
A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5

質問 # 51
The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?

A. Change the Order Integration Flow in Setup so the org will start seeing the orders flow in
B. File a support case to activate an integration between B2C Commerce and Order Management
C. Export the orders from B2C periodically and import them into Order Management using a scheduled job
D. Create a Flow to download the Orders from an SFTP location where B2C Commerce drops them and then ingest the data into Order Management

正解：B

解説：
The integration between B2C Commerce and Order Management is not enabled by default. To activate it, an administrator needs to file a support case with Salesforce and provide the necessary information, such as the B2C Commerce instance URL, the Order Management org ID, and the API user credentials3

質問 # 52
Universal Containers (UC) is evaluating Salesforce Order Management for managing its overarching process because their current system is written mostly in Apex code and has proved difficult to modify, deploy and debug. What are three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data?

A. The admin can attach a debugger to live customer sessions
B. Because it is visual it is also self-documenting as changes are made
C. The admin can easily debug specific business cases visually.
D. It will notify the admin before a third party integration's data interface has changed
E. It allows for non-coding members of staff to contribute suggestions for optimizations and better overall customer experience

正解：A、B、C

解説：
Explanation
Three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data are:
The admin can attach a debugger to live customer sessions. This allows the admin to monitor and troubleshoot the flow execution in real time, without affecting the customer experience or data integrity.
The admin can easily debug specific business cases visually. This allows the admin to test the flow with different input values and see how the flow behaves in a graphical interface, without writing any code.
Because it is visual it is also self-documenting as changes are made. This allows the admin to easily understand and maintain the flow logic, as well as track the changes and versions of the flow.
Verified References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5

質問 # 53
A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?

A. Modify the sales team profile's assigned record type to include the Total Amount field in the Highlights Panel
B. Modify the compact layout on the Credit Memo object
C. Edit the properties of the Highlights Panel component on the Credit Memo lightning record page
D. Edit the Credit Memo page layout lo include the Total Amount field in the Highlights Panel

正解：B

解説：
The best way for the administrator to meet this requirement is to modify the compact layout on the Credit Memo object. A Credit Memo is a record that represents a refund or credit issued to a customer for an order or part of an order. A Credit Memo has various fields and related lists that display information such as the credit amount, status, reason, etc. A compact layout is a type of layout that determines which fields appear in the highlights panel at the top of a record page in Lightning Experience or Salesforce mobile app. The administrator can use the Object Manager to modify the compact layout on the Credit Memo object and add the Total Amount field to the compact layout. This way, the sales team can see the Total Amount field in the highlights panel at the top of the Credit Memo record page. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5

質問 # 54
Which three components can be used to modify the user experience in the Order Summary detail page?

A. Tabs
B. Related List - Double
C. Related List-Single
D. Accordion

正解：A、C、D

解説：
Explanation
Three components that can be used to modify the user experience in the Order Summary detail page are:
Tabs. Tabs are a type of component that allow users to switch between different views or subpages on a record page. Tabs can contain other components, such as charts, reports, or custom components, that display different information orfunctionality related to a record. The administrator can use the Lightning App Builder to add and customize tabs on the Order Summary detail page to give users more options and flexibility.
Accordion. Accordion is a type of component that allow users to expand and collapse sections of a record page. Accordion can contain other components, such as fields, related lists, or custom components, that display different information or functionality related to a record. The administrator can use the Lightning App Builder to add and customize accordion on the Order Summary detail page to give users more control and visibility.
Related List-Single. Related List-Single is a type of component that displays a single related list for a record. A related list is a list of records that are linked to another record by a relationship field, such as lookup or master-detail. The administrator can use the Lightning App Builder to add and customize related list-single on the Order Summary detail page to give users more access and context.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_components.htm&type=5

質問 # 55
A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.
What should the administrator recommend?

A. Track the individual kit items using custom attributes
B. Add a suffix to the Stock Keeping Unit of the Product which represents Kit status
C. Pass the data as is. Order Management will handle the kit.
D. Add a custom attribute to the order header only

正解：A

解説：
The best way for the administrator to recommend tracking the kits so that they remain grouped together during returns in Order Management is to use custom attributes. Custom attributes are fields that can be added to objects to store additional information that is not available in standard fields. The administrator can create custom attributes for the Order Item Summary object to indicate whether an item is part of a kit, and what are the other items in the kit. This way, the kits can be easily identified and handled during returns. Verified Reference: https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManagement/Administration/AdminAttrMgrCustomAttributes.html

質問 # 56
Universal Containers (UC) has a flow which performs some custom logic in order to determine a least-cost shipping location. Some of the variables should be reset at the beginning of each loop iteration. Which design element in Flow allows the Admin to do this?

A. Assignment
B. Reassignment
C. Reset
D. Preset

正解：A

解説：
The design element in Flow that allows the admin to reset some variables at the beginning of each loop iteration is Assignment. An Assignment element lets the admin assign new values to one or more variables or sObject fields in a flow. The admin can use an Assignment element before a Loop element to initialize the variables that are used in the loop, and then use another Assignment element inside the loop to reset the variables for each iteration. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_assignment.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_loop.htm&type=5

質問 # 57
For what use case would an administrator enable Person Accounts during Order Management setup?

A. Connecting Order Management to B2C Commerce
B. Connecting Order Management to B2B Commerce
C. Person Accounts are always enabled for Order Management
D. Connecting to an external ERP system

正解：A

解説：
An administrator would enable Person Accounts during Order Management setup for the use case of connecting Order Management to B2C Commerce. B2C Commerce is a cloud-based platform that enables businesses to create and manage online storefronts for consumers. B2C Commerce uses Person Accounts to represent individual shoppers who place orders on the storefronts. Person Accounts are a type of account that combines account and contact information into a single record. To connect Order Management to B2C Commerce, an administrator needs to enable Person Accounts in Order Management and install the B2C Commerce Integration package from AppExchange. Reference: B2C Commerce Integration, [Person Accounts]

質問 # 58
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