無料Sales-Cloud-Consultant試験ブレーン問題集認定ガイド問題と解答
Sales-Cloud-Consultant認定概要最新のSales-Cloud-ConsultantPDF問題集
Salesforce Sales-Cloud-Consultant試験は、105分以内に回答する必要のある60の多肢選択問題で構成されています。この試験は、販売方法論、リード管理、機会管理、予測、およびレポーティングなど、さまざまなトピックをカバーしています。候補者は、アカウントとコンタクトの管理、コラボレーション、自動化、およびモバイルアクセスなどのSalesforce Sales Cloudの機能に関する知識を示す必要があります。試験はまた、ビジネス要件を満たすSales Cloudソリューションを設計および実装する能力を評価します。
質問 # 86
Universal Containers is preparing for the launch of its new sales cloud implementation to a global user base.
With previous sales automation application, the company had slow adoption of the new solution. What factor should be considered with the sales cloud deployment to help ensure the adoption? Choose 3 answers
- A. Type of training delivered
- B. Management communications
- C. Maintenance release schedule
- D. Training in local language
正解：A、B、D
質問 # 87
Which system would a contact center integrate with in order to provide field service agents with information
needed to provide service at customer sites?
- A. Telephony
- B. Marketing
- C. Enterprise Resource Planning (ERP)
- D. Order Fulfillment
正解：C
質問 # 88
Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CK has implemented dated exchange rates by using Advanced Currency Management.
How is the converted currency amount calculation on opportunities determined?
- A. The close date regardless of the opportunity stage
- B. The date the opportunity stage is closed regardless of the close date
- C. The close date only when the opportunity stage is closed
正解：A
解説：
When using Advanced Currency Management with dated exchange rates, the converted currency amount is determined based on the opportunity's close date, regardless of the opportunity stage. Here's why:
* Currency Conversion Based on Close Date: Advanced Currency Management applies the exchange rate effective on the opportunity's close date, which means that the conversion is tied specifically to this date and does not depend on the opportunity's stage.
* Accurate Historical Currency Data: This setup ensures that historical exchange rates accurately reflect the currency rate as of the close date, providing precise financial reporting.
* Salesforce Documentation: Salesforce outlines that Advanced Currency Management uses the close date for converting amounts on opportunities to account for dated exchange rates, providing consistency across all transactions.
In summary, the close date regardless of the opportunity stage (Option C) determines the converted currency amount when Advanced Currency Management is enabled.
質問 # 89
Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.
What should a consultant recommend to meet the requirements?
- A. Create a Quick Action
- B. Create a custom Process Builder process.
- C. Create a Lightning component for mobile.
- D. Create a custom hyperlink to a related list.
正解：D
質問 # 90
Cloud Kicks recently launched Sales Cloud, Admins need to know the pages with the highest traffic.
Which option should a consultant recommend to meet this requirement?
- A. Create a custom report based on Lightning Exit By Page Metrics.
- B. Install the Salesforce Adoption Dashboards package from AppExchange.
- C. Create a custom report based on Lightning Usage By Browser Metrics.
正解：B
解説：
To identify the pages with the highest traffic in Salesforce, a consultant should recommend installing the Salesforce Adoption Dashboards package from AppExchange. This package provides a set of pre-built dashboards and reports that offer insights into user adoption and engagement metrics, including the most visited pages. These dashboards can help admins understand which pages are most frequently used, aiding in the optimization of user experience and identifying areas for further training or improvement.
質問 # 91
A sales representative at Universal Containers frequently has multiple quotes related to an opportunity. Which solution should a consultant recommend to manage the quotes?
- A. Create workflow rules on opportunity product and quote line items to keep them synchronization.
- B. Click the Start Sync button on a quote to link it to the opportunity for automatic synchronization.
- C. Update the quote line item when a change is made to the opportunity product line items.
- D. Click the Start Sync button on an opportunity to link it to a quote for an automatic synchronization.
正解：B
質問 # 92
Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them.
Which functionality should the consultant recommend?
- A. Develop a new Sates Console app including opportunities.
- B. Create a dashboard with reports on My Opportunities.
- C. Select the Split View option from the My Opportunities list view.
正解：C
解説：
The Split View option in Salesforce allows users to see a list of records on the left side of the screen while viewing the details of a selected record on the right side. This functionality minimizes navigation and clicks, enabling sales reps to efficiently cycle through their current opportunities and view all the details they need. It is designed to enhance productivity by providing quick access to information.
Reference:
Using Split View
Salesforce List Views and Split View
質問 # 93
Cloud Kicks is expanding to international markets, but some products are not visible in the international price book. Which two steps should be taken? Choose 2 answers
- A. Activate the products in the price book.
- B. Check that the products have a standard price in the list price field.
- C. Check that the products have a $0 list price
- D. Check to ensure the products have been added to the price book.
- E. Activate the price book
正解：B、D
質問 # 94
88. Universal containers has an extensive distributor and reseller community. To help manage this partner
network, the company is implementing a partner portal. What must be considered when setting up partner
users? Choose 2
answers
- A. The sharing model should be re-evaluated when the partner community.
- B. Partner users cannot receive emails generated through workflow action...3
- C. Partner users are associated with the same set of profiles as internal users.
- D. Partner user can own account and opportunity records in salesforce.
正解：A、C
質問 # 95
It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to Inefficiency and low adoption.
What should the consultant do first?
- A. Install and configure a data cleansing app from AppExchange.
- B. Use Duplicate Rules to identify and report data quality issues.
- C. Create a data management plan and a data quality dashboard.
正解：C
解説：
The first step to addressing poor data quality and high volume issues is to create a data management plan and a data quality dashboard. A data management plan outlines the processes and responsibilities for maintaining data quality, including data cleansing and validation procedures. A data quality dashboard provides visibility into data quality issues, helping the team monitor and address them proactively. This approach helps improve data accuracy and enables the sales operations team to produce more reliable and insightful reports, enhancing overall efficiency and adoption.
References:
* Data Quality Management
* Creating Data Quality Dashboards
質問 # 96
Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products. What should a consultant recommend to support selling the two product lines?
- A. Create two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.
- B. Create one page layout, two sales processes, and validation rules to capture relevant opportunity information.
- C. Create two sales processes and two page layouts; assign them to two different opportunity record types for each product line.
- D. Create two page layouts and two sales processes; assign them to the respective product lines to collect relevant information.
正解：C
質問 # 97
Universal Containers is using Collaborative Forecasts and wants to show sales reps their individual numbers for opportunities they are predicted to win based on amounts for all forecast categories over the next quarter.
What should a consultant recommend to meet this requirement?
- A. Enable Cumulative Forecast Rollups.
- B. Use a formula field based on the forecast category.
- C. Add the Forecast Summary component to the page.
正解：A
解説：
Universal Containers uses Collaborative Forecasts and wants sales reps to see their individual numbers for opportunities they are predicted to win based on amounts for all forecast categories over the next quarter.
* Cumulative Forecast Rollups:
* Definition: This feature allows the forecast amounts to include values from multiple forecast categories, providing a comprehensive view.
* Configuration: When enabled, it sums up amounts from selected forecast categories such as Pipeline, Best Case, Commit, and Closed.
* Benefits for Sales Reps:
* Comprehensive View: Reps can see total potential sales, helping them understand their expected performance.
* Predictive Insights: Provides a better estimation of what they are predicted to win.
* Implementation Steps:
* Navigate to Setup > Forecasts Settings.
* Enable Cumulative Forecast Rollups and select the appropriate forecast categories to include.
Why Other Options Are Less Effective:
* Option A: Using a formula field may not capture dynamic forecast data across categories and time frames effectively.
* Option B: Adding the Forecast Summary component provides a snapshot but may not offer the cumulative view desired.
Salesforce Sales Cloud References:
* Collaborative Forecasts Overview: Salesforce Help - Collaborative Forecasts
* Enable Cumulative Forecast Rollups: Salesforce Help - Set Up Forecast Rollups
* Forecast Categories Explained: Understanding forecast categories is essential for accurate forecasting.
By enabling Cumulative Forecast Rollups, Universal Containers can provide its sales reps with a complete picture of their predicted wins over the next quarter, based on all relevant forecast categories.
質問 # 98
Northern Trail Outfitters (NTO) has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC corporation account is owned by a sales user whose profile grants to create, read, edit and delete access to accounts, contacts and opportunities. Based on this information, the owner of the ABC Corporation account record has the rights to take which actions? Choose 2 answers
- A. Transfer ownership of related contacts and opportunities owned by other users
- B. View, edit, and delete related contacts and opportunities owned by other users
- C. View, edit, and delete activities owned by other users directly related to the account
- D. Share the account with other users through manual sharing and account teams
正解：C、D
質問 # 99
The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.
What should a consultant recommend?
- A. Install an AppExchange package to convert leads via the Salesforce mobile app.
- B. Create a Global Action to convert leads via the Salesforce mobile app.
- C. Enable Conversions for the Salesforce mobile app In Lead Conversion settings.
正解：B
解説：
Creating a Global Action specifically for lead conversion enables sales reps to convert leads directly from the Salesforce mobile app. This approach provides a seamless experience that leverages native Salesforce functionality, without the need for additional installations or configurations. By setting up a Global Action, the consultant ensures that lead conversion is accessible on the go, which is ideal for Cloud Kicks' traveling sales team.
While enabling conversions in Lead Conversion settings provides configuration options, it does not by itself create mobile access. AppExchange solutions are useful but often introduce additional overhead and are unnecessary when native Salesforce functionality meets the requirement.
Salesforce Documentation References:
* Salesforce Mobile App Global Actions
* Lead Conversion on Mobile
質問 # 100
Which of the following statements are true about the Opportunity field, "Stage"? (Select all that apply)
- A. The list of default stage values cannot be edited or added.
- B. There are other sales methodologies that can be downloaded from the App Exchange and used within
Salesforce - C. There are 10 default stage values, based on a commonly used sales methodology.
正解：B、C
質問 # 101
Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts.
Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.
Which two configurations will allow this setup?
Choose 2 answers
- A. Allow users to relate a Contact to multiple Accounts in Account settings.
- B. Set up Lookup fields on the Account for each tier of relationship.
- C. Add relevant fields for Account Contact Relationship to the page layouts.
- D. Enable the roll-up to a contact's primary account.
正解：A、C
質問 # 102
Universal Containers wants to track the campaigns that influence won opportunities. Using standard functionality, what should a consultant recommend to meet this requirement? Choose 2 answers
- A. Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.
- B. Have the administrator specify a time frame that limits the time a campaign can influence the opportunity after the campaign first associated date and before the opportunity created date.
- C. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.
- D. Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.
正解：B、C
質問 # 103
Cloud Kicks has enabled Quotas in forecasts. In which three ways can Quotas be managed for all users in the forecast hierarchy?
Choose 3 answers
- A. Add/update Quotas using the Data Import Wizard.
- B. Assign Quotas to a forecast period.
- C. Configure Forecast Quotas.
- D. Insert Quotas using API.
- E. Add/update Quotas using Data Loader.
正解：B、D、E
質問 # 104
A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future
campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer
community interacts and how it affects sales. Who would benefit most from the idea that this report reflects
how customer community interacts and how it affects sales?
- A. Marketing Executive
- B. BI/Analytics
- C. VP Marketing
- D. Campaign Manager
正解：A
質問 # 105
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