ガイド（2022年最新）実際のSalesforce OmniStudio-Consultant試験問題
OmniStudio-Consultant試験問題集合格させるのは更新されたのは2022年年最新の認証済み試験問題
質問 49
A business wants to display customer 360° information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically. The agents will need to take different actions depending on the context of each group of information.
Which tool should a consultant recommend to meet this requirement?
- A. Visualforce Page
- B. Omniscript
- C. FlexCards
- D. Lightning web components
正解: D
質問 50
A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:
* Minimize implementation time
* Ensure end-user processes are as simple as possible
* Find a way to ensure optimal UX
In this scenario, what two actions should the consultant recommend to the project team' Choose 2 answers
- A. Implement FlexCards and OmniScripts for the front-end
- B. Create new LWC templates for branding and styling
- C. Replace existing APEX using DataRaptors and HTTP Actions
- D. Use existing APEX classes as data sources
正解: A,C
質問 51
which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers
- A. To retrieve text data and convert it to an integer
- B. To apply the correct factor when determining a cost
- C. To return output that is calculated differently based on the date
- D. To determine the list of products to display to a customer
正解: B,C
質問 52
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers
- A. Configure the save for later property
- B. Use a single DataRaptor to save the information
- C. Create a reusable OmniScript for this process
- D. Combine the three steps into one step
正解: B,D
質問 53
A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour Each step uses DataRaptor Extract Actions to retrieve Salesforce dat a. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern?
Choose 2 answers
- A. Replace the DataRaptor Extracts with DataRaptor Turbo Extracts
- B. Add Order By filter in DataRaptor Extract
- C. Add Limit filter in DataRaptor Extract
- D. Combine the DataRaptors into an Integration Procedure
正解: A,D
質問 54
which of the following are Integration Procedure Actions?
- A. PDF
- B. OmniScript
- C. TypeAhead
- D. Email
正解: D
質問 55
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers
- A. Line Break
- B. Telephone
- C. Text Area
- D. Number
- E. Text
正解: A,B,E
質問 56
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
- A. Guided troubleshooting process
- B. Terms and Conditions for each policy
- C. Customer name, title, phone, email
- D. Policies including type, issue date, amount
正解: C,D
質問 57
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
- A. Flyout
- B. Custom Style
- C. OmniStudio Action
- D. States
正解: C,D
質問 58
What is the purpose of Step elements in OmniScript?
- A. Groups elements that extract data
- B. Organizes the script into one or more pages
- C. Allows the user to input data
- D. Enables the use of repeatable blocks
正解: B
質問 59
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - B. * An OmniScript with a Step for client information
* Block Elements for investment instruments - C. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - D. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information
正解: B
質問 60
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can see key details at a glance. How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
- A. Use card states
- B. Customize the styling
- C. Use flyouts
- D. Enable the Responsive property
正解: C,D
質問 61
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
- A. Alert
- B. Formula
- C. Messaging
- D. Calculation
正解: B,C
質問 62
A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
- A. Conditional Block
- B. DataRaptor Transform Action
- C. Loop Block
- D. Batch Action
正解: C
質問 63
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the bmust says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.
What should the consultant recommend to meet this requirement?
- A. Add a DataRaptor to retrieve the email address
- B. Add a Conditional View to the last step
- C. Add a Validation Rule to the Contact object
- D. Add a Set Errors element
正解: D
質問 64
A company needs an OmniScript to allow customers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order.
What type of DataRaptor should the consultant recommend to meet this requirement?
- A. DataRaptor Load
- B. DataRaptor Transform
- C. DataRaptor Extract
- D. DataRator Turbo Extract
正解: B
質問 65
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
- A. Parent FlexCard with single Child and Card Actions
- B. Parent FlexCard with single Child and multiple Card States
- C. Parent FlexCard with multiple Child and different Card States
- D. Parent FlexCard with multiple Child and Card Actions
正解: D
質問 66
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7 Choose 3 answers
- A. FlexCard
- B. Integration Procedures
- C. Calculation Procedures and Matrices
- D. OmniStudio Action
- E. OmniScript
正解: B,C,E
質問 67
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers
- A. Headline
- B. Range
- C. Text Area
- D. Radio Group
- E. Email
正解: C,D,E
質問 68
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合格させる保証付き無料クイズ2022年最新の実際に出ると確認されたSalesforce：https://www.passtest.jp/Salesforce/OmniStudio-Consultant-shiken.html
OmniStudio-Consultant試験問題でリアルに更新された問題PDF：https://drive.google.com/open?id=1ljc35k0fmZuB44bR3EOIRqVkLFNHzCpt