リアルSalesforce OmniStudio-Consultant試験問題 [更新されたのは2023年]
OmniStudio-Consultant試験問題集で合格させるのは更新されたのは2023年年最新のSalesforce Certified OmniStudio Consultant
Salesforce OmniStudio-Consultant試験は、SalesforceのOmniStudioプラットフォームで認定コンサルタントになりたい個人を対象として設計されています。この試験は、OmniStudioプラットフォームを使用してカスタムソリューションを設計、構築、展開する候補者の知識とスキルを測定します。データモデリング、ユーザーエクスペリエンスデザイン、自動化、統合、セキュリティなど、幅広いトピックをカバーしています。候補者は、DataRaptor、Flow Builder、Lightning App Builderなど、OmniStudioプラットフォームのさまざまなコンポーネントを構成および管理する能力もテストされます。
Salesforce Omnistudio-Consultant認定試験は、Salesforce認定を受けたOmnistudioコンサルタントとして認定されることに関心のある個人のスキルと知識をテストするために設計されています。この認定は、SalesforceのOmnistudioプラットフォームを深く理解し、このテクノロジーを活用してビジネス目標を達成するソリューションを設計および実装する能力を実証できる専門家向けです。
質問 # 63
A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.
At runtime, if two of the states' condition are true, which state will be displayed?
- A. The state closest to the top of the canvas
- B. The state with a true condition that has the highest priority
- C. The first state with the highest priority closest to the top of the canvas
- D. The first state with a true condition closest to the top of the canvas
正解：C
質問 # 64
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
- A. Remote Action
- B. Datatable
- C. Response Action
- D. Edit Block
正解：C、D
解説：
Explanation
The two OmniScript features that the consultant should recommend are Response Action and Edit Block. A Response Action is an action that can save or submit data from an OmniScript to a Salesforce object or an external system. The consultant can use a Response Action to allow the user to add, edit, or delete dependents related to their policy via their Community portal. An Edit Block is an element that can display a list of records for the user to view, edit, or delete, using an OmniScript or an Integration Procedure. The consultant can use an Edit Block to display the dependents related to the policy, and allow the user to modify them
質問 # 65
A company needs a guided process for their internal support department that will provide the following functionality:
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user's details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers
- A. DataRaptor Post Action
- B. Steps
- C. Messaging
- D. Calculation Action
- E. DataRaptor Extract Action
正解：A、B、E
解説：
Explanation
The three elements that the consultant should recommend to meet these requirements using an OmniScript are: Messaging, DataRaptor Post Action, and Steps. A Messaging element is an element that can display a text message with an icon and a color, such as blue for information or yellow for warning. The consultant can use a Messaging element to display the user's details on a page. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to save the case details to Salesforce. A Step element is an element that can group related fields and elements in an OmniScript, and display them in a page or a section. The consultant can use multiple Step elements to organize the OmniScript into logical steps, such as entering employee id, displaying user details, and entering case details.
質問 # 66
A company needs an OmniScript to allow customers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order.
What type of DataRaptor should the consultant recommend to meet this requirement?
- A. DataRator Turbo Extract
- B. DataRaptor Extract
- C. DataRaptor Load
- D. DataRaptor Transform
正解：D
質問 # 67
A business wants to display customer 360° information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically.
The agents will need to take different actions depending on the context of each group of information.
Which tool should a consultant recommend to meet this requirement?
- A. Lightning web components
- B. FlexCards
- C. Omniscript
- D. Visualforce Page
正解：A
解説：
Explanation
The tool that the consultant should recommend to meet this requirement is Lightning web components.
Lightning web components are custom HTML elements built using HTML and modern JavaScript. They can be used to create rich and interactive user interfaces that display data from various sources and allow users to take actions. In this case, a Lightning web component can be used to display customer 360° information in a console using FlexCards, OmniScripts, or other components. Omniscript is not a tool, but a type of component that can be used to create guided interactions. Visualforce Page is not suitable for this requirement, as it is a legacy technology that uses server-side rendering and does not support modern web standards. FlexCards are not a tool, but a type of component that can be used to display contextual data on record pages.
質問 # 68
which Action element redirects the user outside an LWC OmniScript?
- A. Post to Object
- B. Response
- C. Done
- D. Navigate
正解：D
解説：
Explanation
The Action element that redirects the user outside an LWC OmniScript is Navigate. Navigate allows the user to navigate to a URL or a Salesforce record or page. Response, Done, and Post to Object are not Action elements, but End elements that terminate an OmniScript.
質問 # 69
A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stake holder of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.
Which two features should the consultant highlight to address IT's concerns?
Choose 2answers
- A. Lightning web components used in FlexCards
- B. The FlexCard Wizard
- C. Newport Design System used in FlexCards
- D. The FlexCard Designer
正解：A、D
解説：
Explanation
The two features that the consultant should highlight to address IT's concerns are Custom Styles and FlexCard Designer. Custom Styles are a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. Custom Styles do not require any coding skills, and can be easily configured using a graphical interface. FlexCard Designer is a tool that allows creating and editing FlexCards using a drag-and-drop interface. FlexCard Designer also does not require any coding skills, and can be used by anyone who has access to OmniStudio tools
質問 # 70
A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:
* Step 1: Enter account name to retrieve account information
* Step 2: Review and edit account information
* Step 3: Select products
* Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
- A. Use an Edit Block in Step 4 to enter payment information.
- B. Divide Step 2 into two steps, so each task is distinct.
- C. Remove Step 1 and prefill the account information automatically.
- D. Use Multi-select elements in Step 3 for the product list.
正解：C
解説：
Explanation
The consultant should suggest removing Step 1 and prefilling the account information automatically to improve the design. Since the OmniScript will be launched from an account detail page, there is no need to ask the user to enter the account name again. The consultant can use an Input Parameter element to pass the account ID from the page to the OmniScript, and then use a DataRaptor Extract Action element to retrieve the account information and display it in Step 2. This will save time and avoid errors
質問 # 71
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers
- A. Use a single DataRaptor to save the information
- B. Create a reusable OmniScript for this process
- C. Configure the save for later property
- D. Combine the three steps into one step
正解：A、D
質問 # 72
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Send DocuSign emails for signature
- B. Get and update data in Salesforce
- C. Organize data into multiple pages
- D. Get and update data through APIs
- E. Display error messages to the user
正解：A、B、D
質問 # 73
Which OmniStudio tool can be used to invoke scheduled jobs?
- A. Calculation Procedure
- B. DataRaptor Extract
- C. DataRaptor Load
- D. Integration Procedure
正解：D
質問 # 74
A company is designing a new console for contact center agents. The cards in the console need to display the following:
* "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?
- A. Using card session variables and a single FlexCard with multiple flyouts
- B. Using card filter and multiple FlexCards
- C. Using card filter and a single FlexCard with multiple flyouts
- D. Using card session variables and multiple FlexCards
正解：D
質問 # 75
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers
- A. Flyouts
- B. Omni Script
- C. Navigate Actions
- D. OmniStudio Actions
- E. FlexCards
正解：B、D、E
質問 # 76
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Guide users through complex processes
- B. Allow customers to enter bill payment information
- C. Display different actions based on context
- D. Display a 360° view of the customer
正解：C、D
質問 # 77
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Send DocuSign emails for signature
- B. Get and update data in Salesforce
- C. Organize data into multiple pages
- D. Get and update data through APIs
- E. Display error messages to the user
正解：A、B、D
解説：
Explanation
The three functions that are performed by Action elements in OmniScript are get and update data through APIs, send DocuSign emails for signature, and get and update data in Salesforce. Action elements are used to perform various operations on data within an OmniScript. Display error messages to the user is not a function of Action elements, but of Error elements. Organize data into multiple pages is not a function of Action elements, but of Page elements.
質問 # 78
A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?
- A. Add an address typeahead element to all the OmniScripts.
- B. Use a DataRaptor Transform to standardize the data format.
- C. Create new versions of the OmniScripts to collect the address information.
- D. Create a reusable OmniScript to update address information.
正解：D
質問 # 79
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Guide users through complex processes
- B. Allow customers to enter bill payment information
- C. Display a 360° view of the customer
- D. Display differentactions based on context
正解：C、D
解説：
Explanation
The two FlexCard benefits that the consultant should highlight when presenting a proposed solution are:
Display different actions based on context and Display a 360° view of the customer. FlexCards can display different actions based on context, such as data values or user roles. The consultant can use this feature to show only relevant actions for each customer situation, such as scheduling an inquiry call with an agent if the customer satisfaction is low. FlexCards can also display a 360° view of the customer, by showing data from multiple sources in one card format. The consultant can use this feature to show important customer information at a glance, such as billing issues, account status, etc
質問 # 80
A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
Which FlexCard feature should the consultant recommend to meet this requirement?
- A. States with conditions to filter by case status
- B. A Datatable element with the Group By property
- C. flyout with child FlexCards with conditions to filter by case status
- D. Child FlexCards in a parent FlexCard with the Group By property
正解：B
解説：
Explanation
The FlexCard feature that the consultant should recommend to meet this requirement is a Datatable element with the Group By property. A Datatable element is an element that can display data in a tabular format, with columns and rows. The consultant can use a Datatable element to display the cases for an account, with columns for case status, case number, subject, etc. The Group By property is a property that allows grouping data by one or more fields, such as case status. The consultant can use the Group By property to organize the cases by case status, so that Escalated cases appear first, followed by Active and Closed cases
質問 # 81
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
- A. Remote Action
- B. Datatable
- C. Response Action
- D. Edit Block
正解：C、D
質問 # 82
Which two functions can be performed by DataRaptors?
Choose 2 answers
- A. Read and write data to external systems
- B. Transform data
- C. Combine requests into a single response
- D. Read and write data to Salesforce
正解：B、D
質問 # 83
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend7 Choose 2 answers
- A. Remote Action
- B. Datatable
- C. Response Action
- D. Edit Block
正解：C、D
質問 # 84
A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?
- A. Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.
- B. Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
- C. Create an Integration Procedure to update contact data with "Chain OnStep" enabled and invoke it from all OmniScripts.
- D. Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.
正解：D
解説：
Explanation
The solution that the consultant should recommend to efficiently meet these requirements is to create an OmniScript that uses the reusable property to update contact data and embed it in other OmniScripts. A reusable OmniScript is an OmniScript that can be embedded in another OmniScript as a sub-process. This way, the consultant can create one OmniScript that updates contact data in a consistent way, and then use it in multiple OmniScripts that need to update contact data at different points in the process. This will improve the design and maintenance of the OmniScripts
質問 # 85
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information - B. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - C. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - D. * An OmniScript with a Step for client information
* Block Elements for investment instruments
正解：D
質問 # 86
What is the purpose of a DataRaptor Load?
- A. Send data to a PDF template
- B. Post data to Salesforce APIs
- C. Load data to an Interface object
- D. Write data to Salesforce objects
正解：D
質問 # 87
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?
- A. Enables easier global styling changes
- B. Enables the FlexCard to be used on a community page
- C. Allows multiple data sources to be used
- D. Allows conditional views with the Toggle element on each child card
正解：C
解説：
Explanation
The advantage of embedding multiple child cards in this scenario is that it allows multiple data sources to be used. A child card can have its own data source independent of the parent card or other child cards. This way, the consultant can use different data sources for each child card, such as Salesforce objects or external systems, and display them in one FlexCard canvas
質問 # 88
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Salesforce Omnistudio-Consultant試験は、認定されたOmnistudioコンサルタントになりたい個人の知識とスキルをテストするために設計されています。この認定は、Salesforceプラットフォームを使用して、複雑なビジネス上の問題のソリューションの設計と実装に関与する専門家を対象としています。この試験では、データモデリング、プロセス自動化、ユーザーインターフェイス設計、セキュリティなど、さまざまなトピックをカバーしています。
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