検証済みのOmniStudio-Consultant問題集と解答で合格保証で試験問題集テストエンジン [2024]
OmniStudio-Consultant問題集と120独特な問題
Salesforce Omnistudioプラットフォームは、ユーザーがビジネスニーズに合わせてカスタムソリューションを作成できる強力なツールです。このプラットフォームには、ユーザーがカスタムアプリケーションを構築し、ビジネスプロセスを自動化し、他のシステムと統合できるようにするさまざまなツールと機能が含まれています。 Salesforce Omnistudio-Consultant認定試験は、これらのツールと機能の知識と、特定のビジネス要件を満たすソリューションを設計および構築する能力について個人をテストするように設計されています。
Salesforce OmniStudio-Consultant 認定試験に合格した候補者は、SalesforceのOmniStudioプラットフォームを導入および管理する専門知識を示すSalesforce Certified OmniStudio Consultant資格を取得します。この認定は、雇用主や業界の専門家から、この分野における候補者の知識とスキルを正当化する貴重な資格として認識されています。認定された個人は、独占的なリソースへのアクセス、Salesforce認定試験やトレーニングの割引、および他の認定済みプロフェッショナルとのネットワーク機会など、様々な特典を受けることができます。
質問 # 30
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
* Allow the user to select one or more energy products from a list
* Get current energy usage data from an external system via an API
* Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
- A. HTTP Action
- B. Multi-select Input
- C. DataRaptor Post Action
- D. Post to Object Action
- E. Radio Input
正解：A、B、C
解説：
The three OmniScript elements that the consultant should recommend to meet these requirements are:
DataRaptor Post Action, Multi-select Input, and HTTP Action. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to save the data back to Salesforce as a lead. A Multi-select Input is an element that can display a list of options for the user to choose from, such as energy products. A Multi-select Input allows multiple options to be selected at once, and can also have icons for each option. An HTTP Action is an element that can invoke a REST or SOAP service to retrieve data from an external system, such as current energy usage data. An HTTP Action can store the response data in a JSON object for further processing
質問 # 31
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers
- A. Radio Group
- B. Text Area
- C. Headline
- D. Range
- E. Email
正解：A、D、E
解説：
The three input elements that can be recommended to improve usability and provide validation are Radio Group, Email, and Range. Radio Group allows the user to select one option from a list of values, which reduces typing and ensures valid input. Email validates that the input is a valid email address format. Range allows the user to select a numeric value within a specified range using a slider, which reduces typing and ensures valid input. Headline is not an input element, but a display element that shows text in large font size.
Text Area is not suitable for this scenario, as it allows the user to enter multiple lines of text without validation.
質問 # 32
A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
- A. DataRaptor Transform Action
- B. Conditional Block
- C. Loop Block
- D. Batch Action
正解：C
質問 # 33
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers
- A. OmniStudio Action
- B. FlexCards
- C. Interaction Launcher
- D. DataRaptor
- E. OmniScript
正解：A、D、E
解説：
The three tools that should be used in the solution are OmniScript, OmniStudio Action, and DataRaptor.
OmniScript can be used to create a user interface for generating invoices from contracts. OmniStudio Action can be used to conditionally display the invoice generation option on the contract page based on the contract status. DataRaptor can be used to read, transform, and write data between Salesforce and external systems.
Interaction Launcher is not needed for this scenario, as it is used to launch interactions from other applications. FlexCards are not relevant for this scenario, as they are used to display contextual data on record pages.
質問 # 34
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Display a 360° view of the customer
- B. Display differentactions based on context
- C. Allow customers to enter bill payment information
- D. Guide users through complex processes
正解：A、B
解説：
Explanation
The two FlexCard benefits that the consultant should highlight when presenting a proposed solution are:
Display different actions based on context and Display a 360° view of the customer. FlexCards can display different actions based on context, such as data values or user roles. The consultant can use this feature to show only relevant actions for each customer situation, such as scheduling an inquiry call with an agent if the customer satisfaction is low. FlexCards can also display a 360° view of the customer, by showing data from multiple sources in one card format. The consultant can use this feature to show important customer information at a glance, such as billing issues, account status, etc
質問 # 35
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is acustom object, related to the Patients object.
For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
* Approve
* Print for Review
* Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?
- A. OmnlScript with multiple Step elements
- B. Single FlexCard with multiple actions
- C. Multiple FlexCards with single action
- D. Salesforce list view with custom buttons/links
正解：B
解説：
The OmniStudio tools that the consultant should use to design a solution to meet these requirements are:
Single FlexCard with multiple actions. A FlexCard is a tool that can display data and actions in a card format.
The consultant can use a single FlexCard to display the medical test reports for each patient, including the report name, date requested, and date generated. A FlexCard can also have multiple actions, such as buttons or links, that can invoke OmniScripts or Integration Procedures. The consultant can use multiple actions to enable the user to approve, print for review, or send for retest each medical test report
質問 # 36
A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'
- A. Radio Group, Remote Action, and Messaging Action
- B. Radio Group, DataRaptor Post Action, and Email Action
- C. Multi-Select, Remote Action, and Email Action
- D. Edit Block, DataRaptor Post Action, and Messaging Action
正解：B
質問 # 37
When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:
* A view with information about a customer account
* A list of contacts and cases associated with the account
* All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?
- A. Customer IntellView
- B. FlexCards
- C. Lightning Record Page
- D. OmniScript
正解：B
質問 # 38
A business has the following requirements:
* To display cases for an account
* The user should see all of the cases on the canvas
* The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
- A. New Card State
- B. Blank Card State
- C. Active Card State
- D. Edit Mode State
正解：C
質問 # 39
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.
Which two FlexCard features should the consultant recommend to address this issue?
Choose 2 answers
- A. Use a flyout action to display additional information
- B. Use a table or chart to display data
- C. Put specific fields in a collapsible block
- D. Use a condition to hide data unless specific criteria are met
正解：A、C
解説：
Explanation
The two FlexCard features that the consultant should recommend to address this issue are Flyout and Block elements. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use a Flyout to show more details or options for each product without cluttering the main FlexCard. A Block element is a container that can group related fields and elements in a FlexCard. The consultant can use a Block element with the Collapse property enabled to allow the user to expand or collapse a section of the FlexCard, such as specific fields or actions
質問 # 40
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers
- A. Table formatting
- B. Links or images
- C. Text formatting
- D. User input fields
- E. Error conditions
正解：A、B、C
解説：
Explanation
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript
質問 # 41
How many levels deep can reusable OmniScripts be nested?
- A. 0
- B. 1
- C. Unlimited
- D. 2
正解：A
質問 # 42
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object.
For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
* Approve
* Print for Review
* Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?
- A. OmnlScript with multiple Step elements
- B. Single FlexCard with multiple actions
- C. Multiple FlexCards with single action
- D. Salesforce list view with custom buttons/links
正解：B
質問 # 43
What is the purpose of a DataRaptor Load?
- A. Send data to a PDF template
- B. Post data to Salesforce APIs
- C. Write data to Salesforce objects
- D. Load data to an Interface object
正解：C
解説：
The purpose of a DataRaptor Load is to write data to Salesforce objects. A DataRaptor Load can map data from an Interface object or a JSON object to one or more Salesforce objects, and perform insert, update, upsert, or delete operations. A DataRaptor Load can also use formulas and functions to transform the data before writing it to Salesforce
質問 # 44
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?
- A. OmniScript and Navigate
- B. Event, Navigate and Card
- C. Custom Event and Redirect URL
- D. Flyout and OmniScript
正解：A
質問 # 45
Which OmniStudio tool can be used to invoke scheduled jobs?
- A. DataRaptor Load
- B. DataRaptor Extract
- C. Calculation Procedure
- D. Integration Procedure
正解：D
解説：
The OmniStudio tool that can be used to invoke scheduled jobs is Integration Procedure. An Integration Procedure is a tool that can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. An Integration Procedure can also be scheduled to run at a specific time or frequency using Apex Scheduler or Process Builder
質問 # 46
A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?
- A. DataRaptor Turbo
- B. DataRaptor Extract
- C. Calculation Procedure
- D. Integration Procedure
正解：D
質問 # 47
Which OmniScript element can be used to retrieve data from more than one source?
- A. DataRaptor Extract Action
- B. Integration Procedure Action
- C. Calculation Action
- D. Matrix Action
正解：B
解説：
Explanation
The OmniScript element that can be used to retrieve data from more than one source is Integration Procedure Action. An Integration Procedure Action can execute an Integration Procedure that can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the Integration Procedure Action can retrieve data from different sources, such as Salesforce objects or external systems, and store it in a JSON object for the OmniScript to display
質問 # 48
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
- A. Custom Style
- B. Flyout
- C. OmniStudio Action
- D. States
正解：C、D
解説：
Explanation
The two FlexCard features that the consultant should use to meet these requirements are States and OmniStudio Action. A State is a condition that determines how a FlexCard displays data and actions based on certain criteria. The consultant can use States to filter the installed products by their status and display different fields and actions accordingly. An OmniStudio Action is a button that can invoke an OmniScript or an Integration Procedure from a FlexCard. The consultant can use OmniStudio Actions to enable the agents to complete different processes for each installed product, such as pay bill, cancel service, etc
質問 # 49
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers
- A. Number
- B. Currency
- C. Radio
- D. Multi-select
正解：B、C
解説：
The two elements that the consultant should recommend for this step of the process are: Radio and Currency.
A Radio element can display a list of options for the user to choose from, such as payment type. A Radio element allows only one option to be selected at a time, and can also have icons for each option. A Currency element can display a field for the user to enter a currency value, such as payment amount. A Currency element can also have validation and formatting options, such as minimum and maximum values, decimal places, etc
質問 # 50
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can seekey details at a glance. How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
- A. Customize the styling
- B. Use card states
- C. Use flyouts
- D. Enable the Responsive property
正解：C、D
解説：
The two FlexCard features that the consultant should recommend to meet this requirement are: Flyouts and Responsive property. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use a Flyout to show the list of past service dates for each product, without cluttering the main FlexCard. The Responsive property is a property that determines how a FlexCard adapts to different screen sizes and orientations. The consultant can enable the Responsive property to make the FlexCard display well on mobile devices, such as tablets or phones
質問 # 51
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Organize data into multiple pages
- B. Send DocuSign emails for signature
- C. Display error messages to the user
- D. Get and update data through APIs
- E. Get and update data in Salesforce
正解：B、D、E
質問 # 52
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