Salesforce OmniStudio-Consultantテストエンジン練習テスト問題、試験問題集
100%無料OmniStudio-Consultant日常練習試験には112問があります
質問 # 40
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.
Which two FlexCard features should the consultant recommend to address this issue?
Choose 2 answers
- A. Use a flyout action to display additional information
- B. Use a table or chart to display data
- C. Use a condition to hide data unless specific criteria are met
- D. Put specific fields in a collapsible block
正解：A、D
解説：
Explanation
The two FlexCard features that the consultant should recommend to address this issue are Flyout and Block elements. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use a Flyout to show more details or options for each product without cluttering the main FlexCard. A Block element is a container that can group related fields and elements in a FlexCard. The consultant can use a Block element with the Collapse property enabled to allow the user to expand or collapse a section of the FlexCard, such as specific fields or actions
質問 # 41
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers
- A. OmniScript
- B. OmniStudio Action
- C. Interaction Launcher
- D. DataRaptor
- E. FlexCards
正解：A、D、E
質問 # 42
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can seekey details at a glance.
How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
- A. Use card states
- B. Enable the Responsive property
- C. Use flyouts
- D. Customize the styling
正解：B、C
解説：
Explanation
The two FlexCard features that the consultant should recommend to meet this requirement are: Flyouts and Responsive property. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use a Flyout to show the list of past service dates for each product, without cluttering the main FlexCard. The Responsive property is a property that determines how a FlexCard adapts to different screen sizes and orientations. The consultant can enable the Responsive property to make the FlexCard display well on mobile devices, such as tablets or phones
質問 # 43
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers
- A. Configure the save for later property
- B. Use a single DataRaptor to save the information
- C. Combine the three steps into one step
- D. Create a reusable OmniScript for this process
正解：B、C
質問 # 44
A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?
- A. Text Area
- B. Input Block
- C. Step
- D. Headline
正解：D
質問 # 45
A company is designing a new console for contact center agents. The cards in the console need to display the following:
* "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?
- A. Using card session variables and multiple FlexCards
- B. Using card filter and a single FlexCard with multiple flyouts
- C. Using card filter and multiple FlexCards
- D. Using card session variables and a single FlexCard with multiple flyouts
正解：A
質問 # 46
Which of the following is a key difference between Integration Procedures and DataRaptors?
- A. DataRaptors can access data from external sources.
- B. Integration Procedures can access data from external sources.
- C. DataRaptors can invoke multiple actions in a single server call.
- D. Integration Procedures can retrieve data from multiple related objects.
正解：B
質問 # 47
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
- A. OmniScripts and DataRaptors
- B. FlexCards and DataRaptors
- C. FlexCards and Integration Procedures
- D. OmniScripts and Integration Procedures
正解：D
解説：
Explanation
The consultant should design the solution using OmniScripts and Integration Procedures to meet these requirements. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to create the guided process for the customers. An Integration Procedure is a tool that can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. The consultant can use Integration Procedures to retrieve data from Salesforce as well as external systems, and store it in a JSON object for display or processing in the OmniScript
質問 # 48
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. Radio
- B. DataRaptor Post Action
- C. Select
- D. DataRaptor Transform Action
- E. DataRaptor Extract Action
正解：A、B、E
質問 # 49
When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers
- A. They enable better usability in digital interactions.
- B. They can retrieve Salesforce data from multiple objects faster.
- C. They future-proof your front-end design.
- D. They combine multiple actions into a single server call.
正解：C、D
解説：
Explanation
The two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts are: they future-proof your front-end design and they combine multiple actions into a single server call. An Integration Procedure can abstract the data source from the front-end design, making it easier to change or update the data source without affecting the FlexCard or OmniScript. An Integration Procedure can also execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services in one call, reducing the number of requests and processing time
質問 # 50
A company needs to create an OmniScript with three steps.
* Step 1
* Step 2
* Step 3
Enter customer details
Select a product
Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?
- A. Integration Procedure Action inside Step 3
- B. Integration Procedure Action between Step 2 and Step 3
- C. DataRaptor Post Action between Step 2 and Step 3
- D. DataRaptor Post Action inside Step 2
正解：B
質問 # 51
When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers
- A. Replicate existing processes as-is
- B. Provide keystroke commands for data entry
- C. Divide complex processes into sections
- D. Provide user help text
- E. Prefill data for users when possible
正解：C、D、E
解説：
Explanation
When designing OmniScripts, the best practices that should be followed to increase user adoption are:
Prefill data for users when possible (This reduces user effort and improves data quality) Divide complex processes into sections (This makes the script more manageable and user-friendly) Provide user help text (This guides the user through the script and clarifies any doubts) The best practices that should not be followed to increase user adoption are:
Replicate existing processes as-is (This may not leverage the full potential of OmniStudio and may not address the pain points of the users) Provide keystroke commands for data entry (This may not be intuitive or accessible for all users and may require additional training)
質問 # 52
What is the purpose of a DataRaptor Load?
- A. Send data to a PDF template
- B. Write data to Salesforce objects
- C. Load data to an Interface object
- D. Post data to Salesforce APIs
正解：B
質問 # 53
A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.
At runtime, if two of the states' condition are true, which state will be displayed?
- A. The first state with the highest priority closest to the top of the canvas
- B. The state closest to the top of the canvas
- C. The state with a true condition that has the highest priority
- D. The first state with a true condition closest to the top of the canvas
正解：C
解説：
Explanation
The state that will be displayed at runtime if two of the states' condition are true is the state with a true condition that has the highest priority. Priority is a field on the state object that determines the order in which states are evaluated when there are multiple states with true conditions. The lower the priority number, the higher the precedence. The position of the state on the canvas or the order of evaluation does not affect the state selection logic.
質問 # 54
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
- A. HTTP Action
- B. DataRaptor Extract Action
- C. Integration Procedure Action
- D. DataRaptor Post Action
正解：B
解説：
Explanation
The data source that is needed when using the TypeAhead element is DataRaptor Extract Action. A TypeAhead element is an element that can display a list of suggestions for the user to select from, as they type in a text field. A DataRaptor Extract Action is an action that can retrieve data from a Salesforce object or invoke a Salesforce API, using SOQL queries or Apex methods. The consultant can use a DataRaptor Extract Action as a data source for the TypeAhead element, to get the contact names from Salesforce and display them as suggestions
質問 # 55
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
- A. Datatable
- B. Edit Block
- C. Remote Action
- D. Response Action
正解：B、D
解説：
Explanation
The two OmniScript features that the consultant should recommend are Response Action and Edit Block. A Response Action is an action that can save or submit data from an OmniScript to a Salesforce object or an external system. The consultant can use a Response Action to allow the user to add, edit, or delete dependents related to their policy via their Community portal. An Edit Block is an element that can display a list of records for the user to view, edit, or delete, using an OmniScript or an Integration Procedure. The consultant can use an Edit Block to display the dependents related to the policy, and allow the user to modify them
質問 # 56
......
有効な問題最新版を試そうOmniStudio-Consultantテスト解釈OmniStudio-Consultant有効な試験ガイド：https://www.passtest.jp/Salesforce/OmniStudio-Consultant-shiken.html
OmniStudio-Consultant試験資料Salesforce学習ガイド：https://drive.google.com/open?id=1eM4ozCnldkW9CVu8HdRCFmQg6EWY7GJ9