[2023年11月] 更新されたのはSalesforce OmniStudio-Consultant問題集PDFオンラインエンジン
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Salesforce Certified OmniStudio Consultant試験は、データモデリング、ユーザーインターフェースデザイン、ビジネスプロセスの自動化、データ管理など、幅広いトピックをカバーしています。候補者は、Salesforceプラットフォームの技術的側面と、実世界のビジネス問題を解決するためにどのように活用できるかについての深い理解が求められます。この試験は、ビジネス要件をSalesforceプラットフォームとOmniStudio製品のスイートを使用して技術的なソリューションに変換する候補者の能力を評価するよう設計されています。
Salesforce OmniStudio-Consultant試験は、Salesforce Certified OmniStudio Consultantになりたい個人にとって重要な認定試験です。認定試験は、Salesforceプラットフォームに関連するさまざまな領域での候補者の知識とスキルをテストします。試験に合格するには、Salesforceプラットフォームについての深い理解が必要であり、Salesforceプラットフォームを使用して複雑なソリューションを設計および実装した経験が必要です。
質問 # 31
An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?
- A. DataRaptor Transform Action
- B. Integration Procedure Action
- C. HTTP Action
- D. DataRaptor Post Action
正解：B
質問 # 32
In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts, Choose 2 answers
- A. To achieve elastic scaling
- B. To retrieve multiple data sources in a single response
- C. To separate the user interface from changes in thedata sources
- D. To minimize the number of elements to be configured
正解：B、C
解説：
Explanation
The two cases where an integration procedure should be used as a data source for FlexCards and OmniScripts are: To retrieve multiple data sources in a single response and To separate the user interface from changes in the data sources. An integration procedure is a tool that can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. The consultant can use an integration procedure as a data source for FlexCards and OmniScripts when they need to retrieve data from different sources, such as Salesforce objects or external systems, and store it in a JSON object for display. This way, the integration procedure can provide multiple data sources in a single response, without requiring multiple elements or actions in the FlexCard or OmniScript. The consultant can also use an integration procedure as a data source for FlexCards and OmniScripts when they want to separate the user interface from changes in the data sources. This way, the integration procedure can handle any changes in the data sources without affecting the FlexCard or OmniScript design or configuration.
質問 # 33
A consultant needs to design an OmniScript to capture the following information:
* Select one payment method from a list of options
* Enter the address information with autocomplete
* Enter a phone number
Which OmniScript elements should be used to capture this information?
- A. Select, TypeAhead, and Number
- B. Radio, TypeAhead, and Telephone
- C. Checkbox, Geolocation, and Number
- D. Multi-Select. Address, and Telephone
正解：A
解説：
Explanation
The correct OmniScript elements to capture the information are Select, TypeAhead, and Number. Select allows the user to choose one option from a list of values, TypeAhead provides autocomplete suggestions for address fields, and Number validates that the input is a numeric value. Radio, Multi-Select, and Checkbox are not suitable for single selection scenarios. Geolocation is not an OmniScript element, and Telephone is not a valid data type for phone numbers.
質問 # 34
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers
- A. Text Area
- B. Line Break
- C. Telephone
- D. Number
- E. Text
正解：B、C、E
解説：
Explanation
The three elements that the consultant should include in the OmniScript design solution are: Telephone, Line Break, and Text. A Telephone element can display a field for the user to enter a phone number, with validation and formatting options. A Line Break element can insert a line break between two elements, making them display on separate lines. A Text element can display a field for the user to enter text, such as a website URL
質問 # 35
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers
- A. DataRaptor Extract
- B. DataRaptor Transform
- C. Calculation Matrix
- D. Calculation Procedure
正解：A、C
解説：
Explanation
The two OmniStudio tools that the consultant should recommend to meet these requirements are: Calculation Matrix and DataRaptor Extract. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to look up the unit price using the product code, the grade, size, and then multiply the unit price by a discount factor. A DataRaptor Extract is a tool that can retrieve data from a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Extract to get the product code, grade, size, and discount factor from Salesforce
質問 # 36
What business problem does DataRaptor solve?
- A. It guides humans through a complex business process.
- B. It combines multiple steps and processes into a single server call.
- C. lt removes the need to code data mappings for data transformations.
- D. It allows developers to create complex API queries declaratively.
正解：C
解説：
Explanation
The business problem that DataRaptor solves is that it removes the need to code data mappings for data transformations. DataRaptor allows the designer to declaratively define how data is read, transformed, and written between Salesforce and external systems. It does not allow developers to create complex API queries declaratively, as this is done by Integration Procedures. It does not combine multiple steps and processes into a single server call, as this is done by Calculation Procedures. It does not guide humans through a complex business process, as this is done by OmniScripts.
質問 # 37
In an Integration Procedure, what group element will control whether an individual action executes?
- A. Conditional Block
- B. Try-Catch Block
- C. Cache Block
- D. Loop Block
正解：A
解説：
Explanation
The group element that will control whether an individual action executes in an Integration Procedure is Conditional Block. Conditional Block allows the designer to specify a condition that determines whether the actions inside the block will run or not. Cache Block is used to store data in memory for later use. Try-Catch Block is used to handle errors and exceptions. Loop Block is used to iterate over a collection of data.
質問 # 38
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.
Which three OmniStudio features and tools should the consultant recommend to meet these requirements?
Choose 3 answers
- A. Custom Styles
- B. OmniScript
- C. OmnlOut
- D. FlexCards
- E. Newport Design System
正解：A、B、E
質問 # 39
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
- A. Flyout
- B. States
- C. Custom Style
- D. OmniStudio Action
正解：B、D
解説：
Explanation
The two FlexCard features that the consultant should use to meet these requirements are States and OmniStudio Action. A State is a condition that determines how a FlexCard displays data and actions based on certain criteria. The consultant can use States to filter the installed products by their status and display different fields and actions accordingly. An OmniStudio Action is a button that can invoke an OmniScript or an Integration Procedure from a FlexCard. The consultant can use OmniStudio Actions to enable the agents to complete different processes for each installed product, such as pay bill, cancel service, etc
質問 # 40
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
- A. OmniStudio Action
- B. DataRaptor Transform
- C. Calculation Procedure
- D. Calculation Matrix
正解：C、D
解説：
Explanation
The two OmniStudio tools that should be recommended to meet these requirements are Calculation Procedure and Calculation Matrix. Calculation Procedure allows the designer to define a multi-step calculation process that can use data from various sources. Calculation Matrix allows the designer to define a table of values that can be used as inputs or outputs for calculations. In this case, a Calculation Matrix can be used to store the discount thresholds based on region and customer lifetime score, and a Calculation Procedure can be used to apply them to the orders. OmniStudio Action is not needed for this scenario, as there is no interaction involved. DataRaptor Transform is not suitable for this scenario, as it is used to transform data from one format to another.
質問 # 41
A company is designing a new console for contact center agents. The cards in the console need to display the following:
* "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?
- A. Using card filter and multiple FlexCards
- B. Using card session variables and a single FlexCard with multiple flyouts
- C. Using card filter and a single FlexCard with multiple flyouts
- D. Using card session variables and multiple FlexCards
正解：A
解説：
Explanation
The consultant should design the FlexCard solution using card filter and multiple FlexCards to meet these requirements. A card filter is a property that determines which records are displayed in a FlexCard based on certain criteria. The consultant can use card filter to display only the cases with a specific status, such as Open, Awaiting Closure, or Closed. A FlexCard is a tool that can display data and actions in a card format. The consultant can create multiple FlexCards for each case status, and customize the fields and actions accordingly. The consultant can also use custom style to apply different borders for each case status
質問 # 42
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
- A. HTTP Action
- B. DataRaptor Post Action
- C. Integration Procedure Action
- D. DataRaptor Extract Action
正解：D
質問 # 43
A business has a requirement to display cases in a console for service agents. Cases can have avariety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case.
Which FlexCard functionality can be used to meet this requirement?
- A. Styling
- B. Conditional View
- C. Flyouts
- D. State
正解：B
解説：
Explanation
The FlexCard functionality that can be used to meet this requirement is Conditional View. A Conditional View is a property that determines whether a FlexCard element, such as a field or an action, is visible or hidden based on certain conditions. The consultant can use a Conditional View to show or hide the reopen case action based on the status of the case
質問 # 44
A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.
At runtime, if two of the states' condition are true, which state will be displayed?
- A. The first state with a true condition closest to the top of the canvas
- B. The state with a true condition that has the highest priority
- C. The first state with the highest priority closest to the top of the canvas
- D. The state closest to the top of the canvas
正解：B
解説：
Explanation
The state that will be displayed at runtime if two of the states' condition are true is the state with a true condition that has the highest priority. Priority is a field on the state object that determines the order in which states are evaluated when there are multiple states with true conditions. The lower the priority number, the higher the precedence. The position of the state on the canvas or the order of evaluation does not affect the state selection logic.
質問 # 45
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
- A. DataRaptor Load
- B. Integration Procedure
- C. OmniScript
- D. FlexCard
- E. DataRaptor Turbo Extract
正解：A、B、E
解説：
Explanation
The three tools that should be used in the solution are DataRaptor Turbo Extract, Integration Procedure, and DataRaptor Load. DataRaptor Turbo Extract can be used to retrieve all open cases that have a case type of
"network issue" from Salesforce in batch mode. Integration Procedure can be used to orchestrate the data flow between Salesforce and the back-office system, as well as trigger an email to the supervisor after the cases have been submitted. DataRaptor Load can be used to write data to the back-office system using REST or SOAP APIs. OmniScript is not needed for this scenario, as there is no user interface involved. FlexCard is not relevant for this scenario, as it is used to display contextual data on record pages.
質問 # 46
A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. Text Area
- B. HTTP Action
- C. Select
- D. Multi-select
- E. Text Block
正解：B、C、E
質問 # 47
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Get and update data in Salesforce
- B. Get and update data through APIs
- C. Display error messages to the user
- D. Organize data into multiple pages
- E. Send DocuSign emails for signature
正解：A、B、E
解説：
Explanation
The three functions that are performed by Action elements in OmniScript are get and update data through APIs, send DocuSign emails for signature, and get and update data in Salesforce. Action elements are used to perform various operations on data within an OmniScript. Display error messages to the user is not a function of Action elements, but of Error elements. Organize data into multiple pages is not a function of Action elements, but of Page elements.
質問 # 48
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Salesforce Certified OmniStudio Consultantに認定されるには、オムニスタジオ・コンサルタント試験に合格する必要があります。この試験は、Salesforce OmniStudioツールの機能と能力を理解し、ツールを使用してカスタムソリューションを開発し、さまざまなSalesforce製品と機能を使用してシームレスな顧客体験を作成するスキルや知識領域をテストします。
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