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質問 # 69
Quality planning is an activity that identifies the needs of which of the following stakeholders?
- A. Employees
- B. Customers
- C. Suppliers
- D. Management
正解：B
解説：
Quality planning focuses on identifying and meeting the needs of the customers. It involves defining quality standards and determining how to achieve them to ensure customer satisfaction.
質問 # 70
In the planning of a new major manufacturing program, the greatest quality effort should be put logically in
- A. Nonconformance to specifications.
- B. Inspection of product.
- C. Prevention of occurrence of substandard quality.
- D. Nondestructive testing equipment.
正解：C
質問 # 71
The equation below represents the:
- A. Lognormal probability density function.
- B. Normal probability density function.
- C. Exponential probability density function.
- D. None of the above.
正解：D
質問 # 72
Risk control includes making decisions using which of the following pieces of information?
- A. Acceptable levels of risk
- B. Check sheet comparisons
- C. Analysis of experiments
- D. Fault tree analyses results
正解：A
解説：
Risk control involves making decisions using information about acceptable levels of risk. This process helps ensure that the risks associated with various activities are managed within tolerable limits, balancing the potential impact with the organization's risk appetite.
質問 # 73
What does a corrective action do to prevent an existing noncomformity, defect or undesirable situation from recurring?
- A. Eliminates it.
- B. Takes repercussions against those responsible.
- C. Takes action against it.
- D. Minimizes it.
正解：A
質問 # 74
An audit will be viewed as a constructive service to the function which is audited when it
- A. Furnishes enough detailed facts so the necessary action can be determined.
- B. Is conducted by nontechnical auditors.
- C. Is general enough to permit managerial intervention.
- D. Proposes corrective action for each item uncovered.
正解：A
質問 # 75
In the failure rate model shown below, which one of the sections represents the period when catastrophic failures are likely to occur?
- A. C
- B. All sections can experience catastrophic failure.
- C. A
- D. B
正解：B
質問 # 76
The risk priority number (RPN) is determined by the
- A. product of frequency of the occurrence, severity, and detection ratings
- B. sum of frequency of the occurrence, severity, and detection ratings
- C. product of reliability value, criticality number, and failure mode
- D. sum of reliability value, criticality number, and failure mode
正解：A
解説：
The Risk Priority Number (RPN) in FMEA is determined by the product of the frequency of occurrence, severity, and detection ratings. This multiplication helps in quantifying the risk associated with each potential failure mode, allowing for prioritization of corrective actions based on the highest risk areas.
質問 # 77
The failure rate model above is used to show a typical relationship of many parts between their failure rate and the time in service. The reliability function for period "B" is BEST represented by
- A. Option C
- B. Option A
- C. Option B
- D. Option D
正解：D
質問 # 78
The Shewhart or Deming cycle is often referred to as
- A. The affinity diagram.
- B. The cause and effect diagram.
- C. Plan-do-check-act.
- D. Problem solving flow chart.
正解：C
質問 # 79
Which of the following quality gurus was very critical of merit-pay and individual bonuses?
He discouraged management by objectives and the ranking of employees by performance.
- A. Dr. Juran
- B. Dr. Feigenbaum
- C. Dr. Taguchi
- D. Dr. Deming
正解：D
質問 # 80
The example of a supplier's quality management effort to meet your existing contractual requirements is MOST like
. A product audit.
. A process audit.
. A system audit.
- A. I andIIonly
- B. I,IIandIII
- C. IIonly
- D. IIIonly
正解：D
質問 # 81
Which of the following charts should be used to monitor leaks in plastic bottles?
- A. np
- B. X and R
- C. P
- D. X and s
正解：C
解説：
The P chart, also known as the proportion chart, is used to monitor the proportion of defective items in a process. For leaks in plastic bottles, which are attribute data (defective or not), the P chart is appropriate as it helps track the fraction of defective units over time.
References:
* Montgomery, D.C. (2009). Introduction to Statistical Quality Control. Wiley.
* ASQ. (n.d.). P Chart. Retrieved from https://asq.org/quality-resources/p-chart
質問 # 82
During the building phase of improvement team development, which of the following properly describes team activities?
I. The team leader is usually directive.
II. The team leader often delegates tasks.
III. Team members prioritize and perform duties.
IV. Team members are uncertain of their duties.
- A. I and IV only
- B. II, III and IV only
- C. I, II and III only
- D. II and III only
正解：A
質問 # 83
The sample size for a product quality audit should be
- A. Based on the lot size.
- B. A very small quantity of product.
- C. A stated percentage of production.
- D. Based on ANSI/ASQ Z1.4.
正解：B
質問 # 84
Which of the following statements is CORRECT?
- A. Regression estimates are better made with positive correlation than with negative correlation.
- B. The higher the correlation, the better the regression estimate.
- C. The better the regression estimate, the greater the likelihood that homoscedasticity exists with therespect to the predicted variable.
- D. The lower the correlation, the greater the likelihood that homoscedasticity exists with respect to thepredicted variable.
正解：B
質問 # 85
Which of the following is NOT a statistical level of measurement?
- A. Nominal.
- B. Numerical.
- C. Ordinal.
- D. Ratio.
正解：B
質問 # 86
In order to implement a continuous improvement strategy, a company may institute a steering committee or improvement council. Which of the following would generally NOT be a task performed by this council?
- A. The development of quality education and communication modules for the organization.
- B. The combined development and implementation of the company improvement strategy.
- C. The definition of certain quality objectives for sections of the company.
- D. The development of a quality vision for the company.
正解：D
質問 # 87
The Shewhart or Deming cycle is often referred to as
- A. The affinity diagram.
- B. The cause and effect diagram.
- C. Plan-do-check-act.
- D. Problem solving flow chart.
正解：C
解説：
Explanation
質問 # 88
An experiment with two factors, in which all levels of one variable are run at each level of the second variable, is called a
- A. Latin square experiment.
- B. One-way experiment.
- C. Factorial experiment.
- D. Fractional factorial experiment.
正解：C
質問 # 89
Inspection operations typically
- A. Help in assuring satisfactory quality.
- B. Occur between all manufacturing operators.
- C. Require precise equipment in most instances.
- D. Reduce the usability of the product or service involved.
正解：A
質問 # 90
The ideal results of a quality training effort would NOT include which of the following?
- A. Increased cost-of-quality results.
- B. Increased productivity and job satisfaction.
- C. Improved working methods and morale.
- D. Reduced defects and employee turn-over.
正解：A
質問 # 91
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